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Can I ask a question about my bill without talking to a customer service representative?

Can I ask a question about my bill without talking to a customer service representative?

Yes. You may ask a question using self-service.

Click on the above link and follow these steps:

  1. Select the “Inquiries” option
  2. Then select “Inquire about an Assessment”
  3. You will be asked to enter the following information for security reasons:
  • Primary filer’s Social Security number
  • Primary filer’s last name
  • Tax year
  • Filing status
  • Adjusted Gross Income (AGI)/Total Household Resources (THR)
    • If your AGI is a negative number, enter “-“  after the number. Example: 1045-