What should I do if my financial institution has no record of my refund being deposited?

Verify that all account and routing numbers listed on your return are correct. The Michigan Department of Treasury cannot add or make any changes to the direct deposit information after the return has been received.

You may request that your financial institution trace the deposit if you have the exact dollar amount and date of the deposit. If your financial institution cannot locate your refund after 4 weeks, you may request a direct deposit tracer through the Michigan Department of Treasury.  A tracer can take up to 24 weeks. We will notify you of the results by mail. If you have moved since the filing of your return, you should update your address when requesting a direct deposit tracer.

You may request a direct deposit tracer using Michigan Treasury eServices.

Include your full name, complete current mailing address and the tax year with your request.

Click on the above link and follow these steps:

1. Login to the eServices Citizen Portal
2. For security reasons, you'll need to verify your ID with the following information if you have not done so already:
   • State of Michigan ID
   • Social Security Number
   • Overpayment/Tax due amount (not including interest) of most recently filed tax return
     Note: This may not be the most recent tax year. If you filed an amended for a previous year after your current year return, for example, the previous year is your most recently filed.
3. Click the "More" tab
4. Click "View and Send Messages"
5. Click "Send a Message"