Skip to main content

What should I do if my home heating credit has been processed but I have not received the energy draft that was issued?

You must allow 4 weeks before submitting a request using self-service.

Include your full name, complete current mailing address and the tax year with your request.

Click on the above link and follow these steps:

  1. Select "more" on the “Inquiries” option
  2. Then select “Inquire about My Refund”
  3. You will be asked to enter the following information for security reasons:
    • Primary filer’s Social Security number
    • Primary filer’s last name
    • Tax year
    • Filing status
    • Adjusted Gross Income (AGI)/Total Household Resources (THR)
      • If your AGI is a negative number, enter "-" after the number. Example: 1045-