Scammers are contacting taxpayers while pretending to be from the Michigan Department of Treasury, using out‑of‑state phone numbers. They may request payments or attempt to trick you into providing your bank account information. Always verify the source before sharing any personal or financial details.
Are we required to refund the energy draft amount to a customer who is currently living out of state?
No, you are not required to cash the draft for them. Return the draft to the customer. The customer must return the draft, along with a letter requesting a refund, to:
Michigan Department of Treasury
Customer Contact/Energy Draft Processing
P.O. Box 30757
Lansing, MI 48909