Michigan 911 Program Modernization

Beginning November 12, you can file electronically through Michigan Treasury eServices – the quickest and preferred free filing method. Mailed 9-1-1 returns will still be accepted.

Beginning November 12, electronic payment will be the preferred and most secure method. Online payments can be made from a checking or savings account at no cost. If needed, most payment can still be submitted by mail via check.

Customers and third parties will have three ways to interact with 9-1-1 Program accounts in Michigan Treasury eServices. Different functionality is available based on the access level established between your user profile and the tax account.

• Guest Services: This is the lowest level of access. Users do not need to log in to use Guest Services. At this access level, users can make payments and respond to letters.
• Logged-In Services: Logging in unlocks additional functionality including registering for the 9-1-1 program, submitting 9-1-1 returns, and secure messaging with Treasury.
• Connected Services: This is the highest level of access. Users can connect their personal user profile to customer accounts in Michigan Treasury eServices. This access level unlocks protected features such as accessing records and retrieving copies of Treasury letters. Step-by-step guidance for connecting to a customer account through the MiTreasury eServices - Business Portal will be available soon.

Michigan Treasury eServices uses MiLogin. MiLogin has two different environments for sign-in services. The MiTreasury eServices - Business Portal leverages the MiLogin for Business environment.

MiLogin is the State of Michigan’s identity management and authentication network for online platforms. MiLogin streamlines the public’s interactions by eliminating the need for different user profiles (username and password) for web applications across and within state departments. Your MiLogin profile is personal – regardless of the MiLogin environment the web application leverages for sign in services. It is essential to use MiLogin correctly; ensure your profile information is specific to you and up to date.

If you already have a username and password for any of the following web platforms, you can use the same credentials to log in to the MiTreasury eServices - Business Portal:

• Michigan Treasury Online (MTO),
• Business Tax eService, or
• Collections eService (business services and account representative services portals)

You can check whether your email address is associated with a MiLogin for Business user profile by looking up your MiLogin for Business user ID.

In Michigan Treasury eServices, you will be able to file a 9-1-1 return, with or without payment, on day one.

File

1. Go to michigan.gov/mitreasuryeservices.
2. Select the MiTreasury eServices - Business Portal.
3. Use the Sign in with MiLogin for Business button.
4. Follow the prompts to sign in with your MiLogin for Business credentials.
5. From the Summary page, in the Submit Forms section, use the "File a Tax Return" link.
6. On the File a Tax Return page, in the 9-1-1 section, use the “Retailer Prepaid Wireless 9-1-1 Surcharge” or the “Service Supplier State 9-1-1 Charge” link, based on your business type.
7. Follow the prompts to complete the 9-1-1 return and submit.

Pay

1. Go to michigan.gov/mitreasuryeservices.
2. Select the MiTreasury eServices - Business Portal.
3. Choose whether to use Guest Services or sign in, and whether to make a payment separate from a return or while filing a return:
   1. Guest Services – make a payment separate from filing a 9-1-1 return.
      1. From the landing page, in the Refunds and Payments section, use the “Make a Payment” link.
      2. Follow the prompts and provide necessary information to complete scheduling the payment.
   2. Logged-In or Connected Services – make a payment separate from filing a 9-1-1 return.
      1. From the landing page, use the Sign in with MiLogin for Business button.
      2. Follow the prompts to sign in with your MiLogin for Business credentials.
      3. From the Summary page, in the Submit a Payment section, use the “Make a Payment” link.
      4. Follow the prompts and provide necessary information to complete scheduling the payment.
   3. Logged-In or Connected Services – file and pay a 9-1-1 return.
      1. From the landing page, use the Sign in with MiLogin for Business button.
      2. Follow the prompts to sign in with your MiLogin for Business credentials.
      3. From the Summary page, in the Submit Forms section, use the “File a Tax Return” link.
      4. On the File a Tax Return page, in the 9-1-1 section, use the “Retailer Prepaid Wireless 9-1-1 Surcharge” or the “Service Supplier State 9-1-1 Charge” link, based on your business type.
      5. Follow the prompts and provide necessary information to complete the 9-1-1 return submission.
      6. If the return indicates a tax payment due, follow the prompts and provide the necessary information to complete scheduling the payment.