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Collections eService Help Center: Business Debt Services

Access Business Debt Services

The Business Debt Services portal allows responsible parties of a business access to collection account information. Responsible parties include owners, partners, corporate officers (president, vice president, secretary, treasurer), and members of an entity.

To use the Business Debt portal, a responsible party:

  • must provide information about the business collections account. This information can be found on any collections letter sent by Treasury,
  • must provide personally identifiable information about themselves (including social security number), and
  • can connect to one or multiple business accounts in Treasury Collections that they are responsible for.

The Business Debt portal allows a responsible party to:

  • view collection information including balances, assessments, payment history, Treasury-issued correspondence, and power of attorneys on file.
  • make a payment,
  • request an installment agreement,
  • ask Treasury Collections a question, and
  • submit a Power of Attorney (Form 151) to Collections.
Collections eService

View Collection Information

This tutorial examines the process to view collections account information as a Business Debt Services user of the Collections eService. You can view amount due and payment history, view assessment information, view installment agreement details, and view collection correspondence sent by Treasury.

Make a Payment

This tutorial examines the process to make an electronic collections payment as a Business Debt Services user of the Collections eService. These payments are set to process on the day they are initiated and cannot be cancelled or modified.

Request an Installment Agreement

This tutorial examines the process to request an installment agreement on the collections account as a Business Debt Services user of the Collections eService.

Ask Collections a Question

This tutorial examines the process to send an electronic inquiry to Treasury Collections and receive a response as a Business Debt Services user of the Collections eService. You can ask questions about the collection account using General Inquiries or you can ask about offer in compromise.