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Collections eService Help Center
Error Handling Information
Technical Errors
Technical errors are accompanied by an Error Code and Description on the screen. At the end of the Error Code, there is a 3-digit number. When calling Treasury providing that to the Customer Service representative that you speak to will expedite the process to get you back on track.
Non-Technical Errors
Non-Technical errors will display both with a Message (i.e. No Match Found) and instructions on how to resolve those errors.