City Business and Fiduciary Taxes
Homeowner's Principal Residence Exemption
Property Tax Forfeiture and Foreclosure
Search is currently unavailable. Please try again later.
The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer.
| Error Code | Explanation of Error |
|---|---|
| B5010 | The file you are trying to upload is too small to include a wage record or is empty. |
| B5020 | The system is unable to upload a file name that exceeds 20 character limit, or contains special characters or spaces. |
| B5030 | The system is unable to upload the file. This file must be a ".zip" file and it must contain only one ".xml" file. |
| B5040 | The file size you are trying to upload is too large. The system is unable to upload a single file larger than 10MB. Try reducing the size by splitting data into multiple files. You can save and upload multiple files. |
| B5050 | The system is unable to upload the file. The system's security is compromised due to a virus/malware that has been identified in the file. |
| B5060 | There was an unexpected error received while attempting to upload your file. Please submit your request again. If you continue to receive the message see "Troubleshooting MTO Error Messages" below. |
| B5070 | An unexpected error occurred during file upload. Please submit your request again. If you continue to receive this message, see "Troubleshooting MTO Error Messages" below. |
| B5080 | An unexpected error occurred during file upload. Please submit your request again. If you continue to receive this message, see "Troubleshooting MTO Error Messages" below. |
| B5090 | An unexpected error occurred during file upload. Please submit your request again. If you continue to receive this message, see "Troubleshooting MTO Error Messages" below. |
| B5100 | Based on the search criteria entered we are unable to locate an acknowledgement. Please change the search criteria and submit your request again. If you continue to receive the message see "Troubleshooting MTO Error Messages" below. |
| B5110 | The system is unable to generate an acknowledgment file for viewing or downloading based on the size of the file. To access the acknowledgement file click on the confirmation number on the history tab. |
| B5120 | Unable to retrieve Bulk File Transmission History data. Please submit your request again. If you continue to receive this message, see "Troubleshooting MTO Error Messages" below. |
| B5130 | Unable to retrieve acknowledgments. Please submit your request again or change search criteria. If you continue to receive this message, see "Troubleshooting MTO Error Messages" below. |
| Error Code | Explanation of Error |
|---|---|
| W3500 | The file you are trying to upload is too small to include a wage record or is empty. |
| W3510 | The document you are trying to upload is not in ".txt" format. Documents uploaded in other formats may be re-saved in ".txt" file format and then re-uploaded. |
| W3520 | The file size you are trying to upload is too large. The system is unable to upload a single file larger than 10MB. Try reducing the size by splitting data into multiple files. You can save and upload multiple files. |
| W3530 | The system is unable to upload the file. The system's security is compromised due to infected or unrepaired file. |
| W3540 | An unexpected error occurred during file upload. Please submit your request again. If you continue to receive this message, see "Troubleshooting MTO Error Messages" below. |
| W3550 | An unexpected error occurred during file upload. Please submit your request again. If you continue to receive this message, see "Troubleshooting MTO Error Messages" below. |
| W3560 | An unexpected error occurred during file upload. Please submit your request again. If you continue to receive this message, see "Troubleshooting MTO Error Messages" below. |
| W3570 | Unable to retrieve W2 records data. Please submit your request again. If you continue to receive this message, see "Troubleshooting MTO Error Messages" below. |
If you repeatedly receive an MTO error message, complete all of the following steps. Be sure to reattempt your MTO transaction after each step:
If you continue to receive the error message after completing the steps referenced above, please contact the Treasury Customer Service Center during normal business hours (Monday - Friday, 8 am - 4:30 pm EST):