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Business Portal - Send a Web Message

Instructions

The Michigan Treasury eServices web platform can be used to ask general or account-specific questions:

  1. Visit www.michigan.gov/mitreasuryeservices.
  2. On the Michigan Treasury eServices page, select the Access the MiTreasury eServices – Business Portal button.
  3. On the MiTreasury eServices - Business Portal landing page, use the Sign in with MiLogin Business button.
  4. On the Welcome to MiLogin for Business page, enter the User ID and Password for your MiLogin for Business profile and complete all log in steps.
  5. Once logged into the Business Portal, select the More… tab.
  6. In the Submissions and Messages section, select the View and Send Messages link.
  7. On the Messages page, use the Send a Message link.
  8. Choose the type of message (i.e. question type):
    1. If the Select a Message Type menu is present, choose a question or callback option.
    2. If not, you must select the tax type link and then the tax year that your question is concerning. Once the Select a Message Type menu is present, choose a question.
  9. Write your message. Include the primary focus of your question (e.g., return/refund status, responding to a letter, etc.) with as much detail as possible.
  10. When complete, use the Send button to finish your request. You will receive an acknowledgment of your submission.
  11. Please allow three business days to receive a response through Michigan Treasury eServices.