File and Pay on MTO

MTO has the ability to accommodate multiple tax filings and payments per tax period.

When filing a return in MTO, you will be prompted to select the SUW tax type(s) you wish to report – leave the other taxes type(s) unchecked. The return obligation will remain in the list of required returns on MTO until all tax types for the period have been satisfied. In the above example, if your third party is contracted to remit the withholding tax separately, they may use MTO or a different method.

Once all registered tax obligations for the period have been filed, the tax period will be removed from the “Required Returns” list under the “File & Pay” section. Once the tax returns have been processed, they will be available for viewing, printing, or amending in MTO.

If your service provider is not using MTO to remit their contracted tax type(s) and Treasury receives their return prior to you filing your taxes on MTO, the tax period may be removed from the “Required Returns” list under the “File and Pay” section. In this situation, you will use the “Additional Return” button at the bottom of the “Required Returns” list to manually process you tax type(s).

Quarterly filers should select the month end of the desired quarter. For example, the quarter end month for 1st quarter is March.

Yes. Credit card transactions are charged a convenience fee of 2.75% of the total payment. Debit card transactions are charged a flat convenience fee of $5.95.

Yes, MTO offers the option to pay taxes (excluding ESA) by credit card. Credit card transactions are charged a convenience fee of 2.75% of the total payment.

9037133001

If you accessed our payment service, PayConnexion, and have a payment confirmation number (a combination of letters and numbers) but your payment did not process:

• Check with your financial institution or credit card company to see if there is a reason that the payment was rejected.
• Some corporate bank accounts require a Debit Block Identification Number (Company ID Number) in order to release payments. Check with your financial institution to verify if you have the correct Company ID Number.
• See About Business Taxes Electronic Funds Transfer (EFT) Payments for Debit Block Identification/Company ID Number information.

0000408976

If you accessed our payment service, Paymentus, and have a payment confirmation number (a combination of letters and numbers) but your payment did not process:

• Check with your financial institution or credit card company to see if there is a reason that the payment was rejected.
• Some corporate bank accounts require a Debit Block Identification Number (Company ID Number) in order to release payments. Check with your financial institution to verify if you have the correct Company ID Number.
• See About Business Taxes Electronic Funds Transfer (EFT) Payments for Debit Block Identification/Company ID Number information.

As a general rule, you may mail a paper check separately from your e-filed return. MTO allows you to print a prepopulated payment voucher for SUW taxes and MRE taxes.

DO NOT SEND A COPY OF YOUR E-FILED RETURN WITH YOUR PAYMENT.

After filing a tax return showing a payment is owed, MTO will prompt you to make an electronic payment. If you wish to mail a payment, you will click “Cancel” on the “Would you like to make a payment” pop-up modal.

You will be returned to the “File and Pay a Tax Return” page. On the right-hand navigation pane, select “Other Payment Options”. Under “Make a Payment” select the “Payment Voucher” section of the page, a list of prepopulated printable payment vouchers are displayed; select the appropriate one for the period. If the return period you are looking for is not listed, select the appropriate link to print a blank payment voucher that you may complete prior to mailing with your payment.

To report additional taxes if the required return is not listed, select the “Additional Tax Return” tab.

View the step-by-step guides including how to file and pay an additional tax return in MTO.

Verify that the return has been filed.

• Use the “View and Print Filed Returns” tab on MTO to see if your return is listed.

• After successfully e-filing a return in MTO, a unique 12-digit confirmation number is provided. For example: 301234567890. If you have a confirmation number in this format for the tax period in question, you have submitted a return.

• Your return will be available for viewing, printing, or amending in MTO once it has been processed by Treasury.

• Helpful Hint: If all registered tax obligations have been reported for a tax period, the return obligation will no longer appear under the “Required Returns” list under the “File & Pay” section of MTO. Use this as a double check.

Verify that a payment has been scheduled.

• Payment information is gathered by our separate payment processing system, Pay Connexion, which automatically queues after clicking “Pay” from the “Would You Like to make a Payment” screen.
• After successfully scheduling an EFT payment, a unique confirmation number is provided. The format for payment confirmation numbers is always a series of letters and numbers.
• Your payment will be visible in MTO 72 hours after the payment’s processing date.
• Your pending payment will be visible on Pay Connexion immediately.

You have the ability to make a tax payment out of more than one account on MTO.

After filing a tax return that shows a payment owed, you will be presented with the “Would you like to make a payment” pop-up and the payment amounts will be prepopulated by tax. This screen dictates the total amount that will be paid with this transaction and also, how the payment will distributed by tax when processed. If you need to pay the total amount out of more than one account, select the “Redistribute Payment/Make a Partial Payment” box near the bottom. Once selected, a second column of boxes will appear to the right of the prepopulated fields. In the second column input the figures you would like to pay from one account and click “Pay”. You will be seamlessly redirected to the payment site powered by JPM Chase where you can select previously saved bank/card information, or you can input new payment information.

You will be returned to the “File and Pay a Tax Return” page. On the right-hand navigation pane, select “Other Payment Options”. Under “Make a Payment” select the “Payment” section of the page.