Learn AI: Activating GenAI Tools and AI Literacy Programs at Toronto Public Library

In April 2025, Toronto Public Library launched its AI Upskilling Initiative, a large-scale project that provides Torontonians with free access to GenAI tools and AI education programs and events that support skills building, connect residents with experts, and bridge the growing AI divide.

TPL team members provide an overview of this transformational project, the first large-scale public library AI initiative of its kind in Canada. Learn about the project outcomes, successes and lessons learned. Hear directly from those in the frontlines about the excitement, concerns, questions and feedback that community members have about AI and how public libraries can shape program and service delivery to inform responsible AI use for its communities.

As a result of this program, attendees will:

• Apply practical strategies for developing AI literacy programs, workshops, and services that can be adapted for their own library communities.
• Address community concerns about ethics, privacy, misinformation, and responsible AI use.
• Adapt lessons learned to support local AI planning, staff training, and community engagement.

This project is made possible by grant funds from the U.S. Institute of Museum and Library Services (IMLS) administered by the State of Michigan through the Library of Michigan.