The Administrative Guide to State Government presents what an informed person should know about the major processes of state government .
DTMB has multiple Boards and Commissions for which they have administrative oversight.
DTMB Reports to the Michigan legislature organized by fiscal year
The State Administrative Board has general supervisory control over the administrative activities of all state departments and agencies.
Information technology (IT) Policies document the DTMB's authority to establish Standards and Procedures in the specified areas.
At the heart of the DTMB organization are the fundamental governance elements that define the department's authorities, processes, and procedures
The Archives of Michigan is responsible for preserving the records of Michigan government and other public institutions. The collections also include documents, maps, photographs and film from private individuals and organizations.
Cybersecurity information for the state of Michigan and resources for the public. Featuring educational and support information for local government, schools and more.
The State of Michigan Geographic Information Systems (GIS) and Mapping Site provides access to GIS data, and information across the GIS community in Michigan.
DTMB Delivery Services provides comprehensive transport services tailored to the needs of each customer as well as ID Mail and moving services.
DTMB Mail and Delivery Services offers a full range of automated and manual mail handling and delivery services.
The DTMB Real Estate Division provides real estate and occupancy services for State of Michigan agency needs.
Information and services for local government agencies about managing records and data in the most effective, cost efficient, and legally compliant manner.
The State of Michigan’s Enterprise Risk Management (ERM) section is responsible for insuring and protecting the people, property, and activities of state government.
Details on state surplus property, auctions, and eligibility for federal surplus programs.
Information for state employees and vendors, including hotel listings, travel rates, forms, and regulations.
Design & Construction Information
The Contract Connect website provides info to vendors interested in doing business with the State of Michigan. Contract Connect is managed by State of Michigan Procurement.
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August 21, 2023
The Michigan Department of Technology, Management & Budget’s Client Service Center (CSC) serves as the primary point of contact for State of Michigan employees and contractors needing technology assistance. Last year alone, the CSC answered more than 230,000 calls, with an average first-call resolution rate of 84% and a 97% customer satisfaction rate.
In June, the CSC received HDI Support Center Certification, an internationally recognized standard for best practices in IT support. The CSC achieved an overall rating of 3.5 out of 4.0, matching its previous overall rating of 3.5 against an updated measurement standard, being one of the first organizations in the U.S. to be rated against the new standards.
The multiday audit review occurred in May, and findings were released in June. The audit acknowledged the CSC’s strong commitment to tackling key opportunities identified in the 2021 audit and demonstrated significant growth with communicating and practicing their mission and goals, adding depth to operational plans, and streamlining a method to track management escalations.
Those who meet the HDI standards for certification have proven that all aspects of IT support and operations are fully optimized. The certification must be renewed every two years, and the CSC was required to demonstrate additional growth from their audit renewal in 2021.
Michigan High School Cyber Summit 2024
