Individual Income Tax Electronic Payments FAQ

Frequently Asked Questions

General Questions
Can paper filers and electronic filers pay electronically?

What information do I need to login and make an electronic payment?

Is there a maximum payment amount?

What can I pay electronically?

What will I need to make a payment?

Can anyone make an electronic payment?

Will I receive a receipt or confirmation number?

How can I be sure that my payment was processed correctly?

How many payments can I make?

Can I make payments on more than one account?

Can I make a payment for someone else?

Is there a minimum payment amount?

Can I select a future date for my e-Payment?

Can I set up recurring monthly payments?

How do I change my e-Payment once it has been submitted?

Can I cancel an eCheck payment using the e-Payments system?

Can I cancel my credit or debit card e-Payment using the e-Payments system?

Will I be notified if my payment is not accepted?

Are there a maximum number of payments that can be made?

How do I confirm Treasury received my payment?

How do I look up my e-Payment?

Can I make a payment for any tax year?

What if I overpay?

I used the e-Payments system to pay another person's taxes. If their return is processed and they are due a refund, will that refund be issued to me?

Can I make an e-Payment using either my Social Security number or my spouse's Social Security number?

Will Treasury send a payment receipt?

Can I make partial payments using two different credit or debit cards?

Can a parent or someone else make a payment on my behalf?

Can I make an eCheck payment using a financial institution located outside of the United States?
Fees
Is there a fee for this service?

Why is there a convenience fee and why am I paying for this?

Who gets the convenience fee?

Can I pay Treasury directly by credit card instead and save the fee?

Will I be charged a cash advance fee?

Who should I contact regarding a billing error or fees charged to my credit card account?
System/Security
Can I make a payment from outside of the United States?

How does Treasury secure my information that is displayed and/or entered through an online service?

Who do I contact if I'm having difficulty using the online system?

Why does my browser or mobile device not work properly with the online system?

I was in the middle of a transaction and it timed out. What do I do now?

Why did I receive the message, "You cannot make a payment at this time. Please try again."?

What should I do if I don't get a confirmation number after submitting my payment?

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Individual Income Tax Electronic Payments FAQ

Frequently Asked Questions