Michigan recognized for excellence in IT, procurement

State receives multiple awards from national organizations for Michigan Department of Technology, Management & Budget’s technology, procurement programs

LANSING, Mich. – The State of Michigan is being recognized nationally for its outstanding technology and procurement programs, which are administered by the Michigan Department of Technology, Management & Budget (DTMB). The state has received multiple awards from national organizations this fall in honor of its efforts to harness innovative, cost-effective solutions that help the state meets its goals of providing information, services, and resources to state residents, businesses, and visitors.

So far this fall, Michigan has received the following awards.

• For the seventh consecutive time, the State of Michigan was awarded an A rating as part of the Digital States Survey from the Center for Digital Government. The survey highlights the best and emerging technology practices that serve as models and inspiration for state governments, areas in which Michigan continually excels. This year, Michigan was singled out for its efforts to improve customer service and modernize state systems, with a specific focus on cybersecurity. Michigan is one of only two states (Utah) to receive an A grade in every survey.
• Central Procurement Services was presented with the 2022 National Association of State Procurement Officials Gold Cronin Award for Procurement Excellence. The award is the highest honor bestowed by the Cronin Award Committee and rewards exemplary service in public procurement. Michigan was honored for its submission, “Competitive Proof of Concept: Trying Before You Buy While Complying with Competitive Requirements.” The program saves the state both time and money by allowing a trial period of products and services in real-world environments prior to committing to making large contract investments.
• The National Association of State Chief Information Officers awarded MILogin, Michigan’s digital identify program, with a 2022 State IT Recognition Award in the cybersecurity category.

  MILogin currently provides more than 9 million users access to state services through a secure, single sign on platform.

  An upgrade of the system completed in January 2021 helped address unforeseen surges in demand, eliminated downtime for system maintenance, and provided innovations, such as passwordless authentication, biometric factors, and identity analytics. The upgrade was also designed to optimize cost structures and is forecast to yield 35% cost avoidance annually.

• The National Association of State Chief Administrators awarded the State of Michigan and Deloitte Consulting LLP the 2022 Excellence Through Collaboration award for an automation project to help address a surge in applications to MI Bridges. MI Bridges connects state residents to more than 30,000 state and local resources, including healthcare coverage, food assistance, programs for moms with infants and young children, and more. Replacing the state’s manual application registration process with auto registration helped reduce workloads, improve productivity, and save thousands of staff hours, which helped accelerate turnaround times for application processing.
• The Center for Digital Government honored Michigan with the first place in the Workforce Planning among state IT operations. The award recognizes that Michigan developed processes and plans to address the need for a skilled IT workforce today and into the future.

Michelle Lange, acting director of DTMB, said the department’s recognition validates her team’s dedication to public service.

"At DTMB, we embrace a culture of service to each other, to our fellow state employees, and to Michiganders ,” Lange said. “That commitment is what drives us toward continual improvement and innovation, and it’s made us a national leader in areas like technology and procurement. Our team works smart and they work hard; I’m really proud to work alongside such a talented, knowledgeable group of people.”

For more information about the awards listed in this release, visit Michigan.gov/DTMB.