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General Questions for Employers

  • There are two ways to make a report. Out-of-state employers, users who do not have a MiWAM account, or employers who do not yet have the applicant’s SSN can use the alternative option to make the report.

    Protest for Refusal of Work

    1. Log in to your MIWAM account.
    2. Click on the UI Tax link.
    3. Click on Account Services.
    4. Under Benefit Services, click on Report Refusal of Offer of Work.
    5. Follow the steps to report and click to submit when finished.

    MiWAM Reporting Alternatives

    • If a claimant fails to interview, submit the date, time, and employer name and address of where the interview was to take place.
    • Include the claimant’s name, address, and phone number, and Social Security number (SSN).
    • Mail the information to:

    Unemployment Insurance Agency

    P.O. Box 169

    Grand Rapids, MI 49501-0169

    Or fax the information to (517) 636-0427

  • The email address associated with the company's account is what was provided on the original 518 registration business contact section or the listed responsible party for the business. Please check with the individual who submitted the 518 registration.

    Alternatively, if you have access to MiWAM, the email address can be found under the "Settings" option.

  • In general, claimants must meet certain eligibility requirements. Learn more about the eligibility requirements here.