Contact UIA

Unemployment Insurance Customer Service Line

CLAIMANTS; Call 1-866-500-0017 - Monday - Friday during normal business hours.
EMPLOYERS: Call 1-855-484-2636 - Monday - Friday; 8 a.m. to 5 p.m.
If you need a Spanish or Arabic speaking representative, wait until you hear the option in Spanish or Arabic. For all other languages, the customer service representative will connect you to a translator for assistance.
If you are hearing impaired, TTY service is available at 1-866-366-0004

Michigan Web Account Manager

Chat with one of our agents through MiWAM. From your MiWAM account home page, click to...

"Chat with an agent" during regular business hours of M-F between 8 a.m. - 5 p.m.
"Send Unemployment a message" during non-business hours

MARVIN

Call 1-866-638-3993 to certify for unemployment benefit payments. Monday - Friday; 8:00 a.m. - 4:30 p.m.

Certification by phone is not available when offices are closed for State holidays.

Unemployment Insurance Local Offices

Local offices are open by appointment only.

Local UIA offices

Schedule An Appointment

Schedule an appointment to speak with a Customer Service Agent. Select the date, time, and type of appointment you would like to schedule.

Telephone, in person or virtual appointments are available. Virtual appointments utilizing voice to text closed captioning are available for customers who are deaf or hard of hearing.

Schedule an appointment

For Employers

Office of Employer Ombudsman -1-855-484-2636
Send a message or inquiry through MiWAM. From your MiWAM account home page, click I want to . . . then click "send Unemployment a message."

FAX

FAX protests or other correspondence to: 517-636-0427; Fax appeals to 616-356-0739.
Please include your name, Michigan Identification Number (MIN), signature and date on all correspondence.

Mail

Protests only: Unemployment Insurance Agency, P.O. Box 169, Grand Rapids, MI 49501-0169
Appeals only: Unemployment Insurance Agency, P.O. Box 124, Grand Rapids, MI 49501-0124

Benefit Overpayments

For questions regarding a benefit overpayment, contact the Benefit Overpayment Collection Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004).
Make your check or money order payable to "State of Michigan. Mail to:

State of Michigan
Unemployment Insurance - Restitution
Dept# 771760
PO Box 77000
Detroit MI 48277-1760

Mail requests and correspondence to:

Benefit Overpayment Collection Unit
UIA
P.O. Box 169
Grand Rapids, MI 49501
FAX: 517-636-0427

If you have filed for bankruptcy or have questions about your Friend of the Court payments, contact the Bankruptcy and FOC Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004).

Bankruptcy and Friend of the Court

If you have filed for bankruptcy, mail or fax your notice of bankruptcy to:
UIA
Bankruptcy Unit
3024 W. Grand Blvd. Ste 12-100
Detroit, MI 48202

FAX: 313-456-2766

Do not send your notice of bankruptcy to the payment address. If you do so, it will not be treated as received and will not be processed. All notices must be received at the physical address listed above (UIA Bankruptcy Unit) and not a post office box.

State Holidays

UIA offices are closed during State holidays.

State of MI holidays

Popular on michigan.gov

How Do I...

Contact UIA

Contact UIA

Unemployment Insurance Customer Service Line

Michigan Web Account Manager

MARVIN

Unemployment Insurance Local Offices

Schedule An Appointment

For Employers

FAX

Mail

Benefit Overpayments

Bankruptcy and Friend of the Court

State Holidays