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Michigan Career & Technical Institute

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Michigan State Housing Development Authority
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Black Leadership Advisory Council

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Michigan Council on Future Mobility and Electrification
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Michigan Women's Commission
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Michigan Workforce Development Board
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Executive Order 2020-107 established Michigan Workforce Development Board

MiSTEM Advisory Council and MiSTEM Network
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MiSTEM convenes a statewide network of leaders in education, business and local communities to empower the next generation of innovators.

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formerly MI Compensation Appellate Commission

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  • Affecting the Workplace
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Back Bureaus & Agencies
  • Bureau of Employment Relations
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  • Michigan Career & Technical Institute
  • Michigan Economic Development Corporation
  • Community & Worker Economic Transition Office
  • Michigan High-Speed Internet Office
  • Michigan Occupational Safety and Health Administration
  • Michigan Rehabilitation Services
  • Michigan State Housing Development Authority
  • Office of Global Michigan
  • Office of Mobility and Electrification
  • Office of Rural Prosperity
  • State Land Bank Authority
  • Unemployment Insurance Agency
  • Workers' Disability Compensation Agency
  • Workforce Development
Back Bureau of Employment Relations
  • Michigan Employment Relations Commission
  • Wage and Hour
Back Bureau of Services for Blind Persons
  • Broad Overview
  • BSBP Local Offices
  • BSBP Office Information
  • DeafBlind Services
  • Documents and Reports
  • Transition Programs
  • BSBP Advisory Commission
  • BSBP Resources
  • BSBP Training Center
  • BSBP Vocational Rehabilitation
  • Business Enterprise Program
  • Independent Living Services for Seniors
  • Pre-Employment Transition Services
  • Braille and Talking Book Library
Back Michigan Career & Technical Institute
  • MCTI Locations
  • Business
  • Student Resources
Back Michigan Economic Development Corporation
Back Community & Worker Economic Transition Office
Back Michigan High-Speed Internet Office
  • Michigan Digital Equity and Inclusion
  • MI Connected Future
  • Funding Opportunities
  • Contact Us
Back Michigan Occupational Safety and Health Administration
  • MIOSHA MTI Survey Page
  • About MIOSHA
  • Consultation Education and Training
  • Online Penalty Payment
  • Policies and Procedures
  • Reporting Fatalities and Injuries
  • Safety and Health Programs
  • Standards
  • Employer Assistance
  • Enforcement and Appeals
  • Topics
  • Resources
Back Michigan Rehabilitation Services
  • MRS for Individuals
  • MRS for Students
  • MRS for Businesses
  • Calendar
  • Publications
  • Legislative Reports
  • Disability Resources
  • STEMM-Up
Back Michigan State Housing Development Authority
Back Office of Global Michigan
Back Office of Mobility and Electrification
Back Office of Rural Prosperity
  • Events
  • Rural Readiness Program
  • Roadmap to Rural Prosperity
  • Rural Readiness Grant Program
Back State Land Bank Authority
  • About Us
  • Partner Land Banks
  • Requests for Proposals and Qualifications
  • Reports and FAQ's
Back Unemployment Insurance Agency
  • UIA Resources for Workers
  • UI Dashboard
  • UIA Resources for Employers
  • Tools & Resources
  • Schedule an Appointment
  • Contact UIA
Back Workers' Disability Compensation Agency
  • EDI
  • Employees' Information
  • Employers
  • Forms
  • Funds Administration
  • Health Care Services
  • Hearings and Appeals
  • Insurance Requirements
  • Resources and Reports
  • Self-Insurance
  • Vocational Rehabilitation
Back Workforce Development
  • About Us
  • Funding Opportunities
  • Michigan Works!
  • Programs and Services
  • Registered Apprenticeships
  • Industry and Business
  • Workforce Professionals
  • Data and Public Notices
  • Agricultural & Foreign Labor Services
  • Education and Training
  • Veterans' Employment Services
  • Post Secondary Schools
Back Boards, Commissions & Councils
  • Michigan Council for Rehabilitation Services
  • Michigan Employment Relations Commission
  • Black Leadership Advisory Council
  • Commission on Middle Eastern American Affairs
  • Hispanic/Latino Commission of Michigan
  • Michigan Asian Pacific American Affairs Commission
  • Michigan Community Service Commission
  • Michigan Council on Future Mobility and Electrification
  • Michigan Women's Commission
  • Michigan Workforce Development Board
  • MiSTEM Advisory Council and MiSTEM Network
  • Unemployment Insurance Appeals Commission
  • Workers' Disability Compensation Appeals Commission
Back Michigan Council for Rehabilitation Services
  • MCRS Events
Back Michigan Employment Relations Commission
Back Black Leadership Advisory Council
Back Commission on Middle Eastern American Affairs
Back Hispanic/Latino Commission of Michigan
Back Michigan Asian Pacific American Affairs Commission
Back Michigan Community Service Commission
  • About MCSC
  • Volunteer!
  • Michigan's AmeriCorps
  • Governor's Service Awards
  • Mentor Michigan
  • News, Funding & Resources
  • Afghan Arrivals
  • Youth Initiatives
Back Michigan Council on Future Mobility and Electrification
Back Michigan Women's Commission
Back Michigan Workforce Development Board
Back MiSTEM Advisory Council and MiSTEM Network
  • About
  • Why STEM?
  • Our Work
  • Regional Networks
  • Get Involved
  • MiSTEM News
  • Advisory Council
  • STEM Toolbox
Back Unemployment Insurance Appeals Commission
  • Financial Hardship Waiver (Section 62(a)(ii)) En Banc Decision (Owczarski dissenting) Issued on January 31, 2024
  • Info for MOAHR
  • Digest
  • Circuit Court Decisions
Back Workers' Disability Compensation Appeals Commission
  • Current Statistics
  • FAQ
  • Policies
  • Resources
Back LEO Initiatives
  • All-Access Michigan
  • Build Michigan's Infrastructure Workforce Program
  • COVID-19 Workplace Safety
  • Mental Health in the Workplace
  • MI Funding Hub
  • Resources for Businesses
  • MI Small Business
  • Michigan Poverty Task Force
  • Skills to Work
  • Youth Employment
  • Workplace Rights
Back All-Access Michigan
Back Build Michigan's Infrastructure Workforce Program
Back COVID-19 Workplace Safety
Back Mental Health in the Workplace
  • Affecting the Workplace
  • In the Workplace
  • Individualized Behavior
  • Understanding the Impact
Back MI Funding Hub
Back Resources for Businesses
Back MI Small Business
Back Michigan Poverty Task Force
  • Opportunities for MI Nonprofits
Back Skills to Work
Back Youth Employment
Back Workplace Rights
Back About
  • Contact LEO
  • LEO Careers
  • Executive Leadership
  • Legislative Reports
Back Contact LEO
Back LEO Careers
Back Executive Leadership
  • Susan Corbin
  • Jonathan Smith
  • Stephanie Beckhorn
  • Sean Egan
  • Kim Trent
  • Jason Palmer
  • Quentin Messer
  • Amy Hovey
Back Legislative Reports
Back News from LEO Agencies
        
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Contact UIA

Lansing local unemployment office

Contact UIA

  1. Bureaus & Agencies
  2. Unemployment Insurance Agency
  3. Contact UIA

For Claimants: Contact UIA

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Chat With Us

Chat with one of our agents through MiWAM, Monday through Friday during normal business hours.

From your MiWAM account home page, click "Chat with an agent"
Login to MiWAM
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Meet With Us

Schedule a phone, in-person or virtual appointment to speak with a Customer Service Agent. Select the date, time, and type of appointment you would like to schedule.

Virtual appointments utilizing voice to text closed captioning are available for customers who are deaf or hard of hearing.
Schedule an Appointment
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Talk With Us

Due to heavy call volumes, especially on Mondays and Tuesdays, callers may experience long wait times. We recommend to call later in the week when wait times are typically shorter.

Call 1-866-500-0017, Monday - Friday, 8 a.m. to 4:30 p.m.

If you need a Spanish or Arabic speaking representative, wait until you hear the option in Spanish or Arabic. For all other languages, the customer service representative will connect you to a translator for assistance.

If you are hearing impaired, TTY service is available at 1-866-366-0004

For Employers: Office of Employer Ombudsman

Send a message or inquiry through MiWAM. From your account home page, click "I want to . . ." and then click "Send Unemployment a message."

Call the Office of Employer Ombudsman: 1-855-484-2636, Option 4, Monday - Friday, 8 a.m. to 5 p.m

Log in to MiWAM for Employers
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Contact UIA for Specific Needs

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To Certify

Certify Online (Most efficient method): You can certify online through MiWAM any day during your certification week. 

  • On your MiWAM Unemployment Insurance Claim homepage, under Account Alerts click: “You have benefits weeks that have not been certified – click here to Certify”
  • Review the provided questions.

Certify by Phone: Call MARVIN at 1-866-638-3993 to certify for unemployment benefit payments on your designated day and time. Find the call schedule on our How to Certify for Benefits page.

Certification by phone is not available when UIA offices are closed for State holidays.

How to Certify for Benefits
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Bankruptcy and Friend of the Court

If you have filed for bankruptcy or have questions about your Friend of the Court payments, contact the Bankruptcy and FOC Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004).

Mail or fax your notice of bankruptcy to:
UIA Bankruptcy Unit
3024 W. Grand Blvd. Ste. 12-100
Detroit, MI 48202

To Fax: 313-456-2766

Do not send your notice of bankruptcy to the payment address.
If you do so, it will not be treated as received and will not be processed. All notices must be received at the physical address listed above (UIA Bankruptcy Unit) and not a post office box.

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Benefit Overpayments

For questions, call the Benefit Overpayment Collection Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004).

Make your check or money order payable to "State of Michigan"
Mail to:
State of Michigan
Unemployment Insurance - Restitution
Dept. No. 771760
PO Box 77000
Detroit MI 48277-1760

Mail requests and correspondence to:
Benefit Overpayment Collection Unit
UIA
P.O. Box 169
Grand Rapids, MI 49501
FAX: 517-636-0427

More Resources

Advocacy Program

For both claimants and employers, the Advocacy Program offers no-cost assistance to those who request services for initial hearings with the Michigan Office of Administrative Hearings and Rules (MOAHR) and the Unemployment Insurance Appeals Commission (UIAC).

Protests and Appeals

The UIA reviews each claim to determine whether a worker qualifies for unemployment benefits.

If you disagree with the UIA, then you have the right to protest or appeal during the claim review process.

Local Offices

Find your local UIA office. Open by appointment only.

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