Due to heavy call volumes, especially on Mondays and Tuesdays, callers may experience long wait times. We recommend to call later in the week when wait times are typically shorter.
Call 1-866-500-0017, Monday - Friday, 8 a.m. to 4:30 p.m.
If you need a Spanish or Arabic speaking representative, wait until you hear the option in Spanish or Arabic. For all other languages, the customer service representative will connect you to a translator for assistance.
If you are hearing impaired, TTY service is available at 1-866-366-0004
Send a message or inquiry through MiWAM. From your account home page, click "I want to . . ." and then click "Send Unemployment a message."
Call the Office of Employer Ombudsman: 1-855-484-2636, Option 4, Monday - Friday, 8 a.m. to 5 p.m
Certify Online (Most efficient method): You can certify online through MiWAM any day during your certification week.
Certify by Phone: Call MARVIN at 1-866-638-3993 to certify for unemployment benefit payments on your designated day and time. Find the call schedule on our How to Certify for Benefits page.
Certification by phone is not available when UIA offices are closed for State holidays.
If you have filed for bankruptcy or have questions about your Friend of the Court payments, contact the Bankruptcy and FOC Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004).
Mail or fax your notice of bankruptcy to:
UIA Bankruptcy Unit
3024 W. Grand Blvd. Ste. 12-100
Detroit, MI 48202
To Fax: 313-456-2766
Do not send your notice of bankruptcy to the payment address.
If you do so, it will not be treated as received and will not be processed. All notices must be received at the physical address listed above (UIA Bankruptcy Unit) and not a post office box.
