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Sign up for an online coaching session
1) New to unemployment? Reserve a spot in a First-time Filer Coaching Session. This group instruction will teach you how to apply for benefits.
- Created especially for first-time filers.
- Learn six steps to help apply for and understand benefits using the new UIA Claimant Roadmap.
2) What you need to know about Understanding Your Monetary Determination.
- Instructors will walk users through the information and instructions found in the Monetary Determination letter they receive.
After signing up, you will receive an email link to join the group session on your selected day and time. Reminder emails will be sent one day and one hour before the session begins.
First-time Filer Coaching Sessions are only for those filing a new claim. The sessions are not for someone who has questions about their current claim. If you have a claim and would like to speak to a customer service agent, please visit our Schedule an Appointment page or call UIA's Customer Service line at 1-866-500-0017.