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911 Training
911 Training Subcommittee
The 911 Training Subcommittee (NTS) serves to ensure that requirements defined in the 911 statute are met. This includes compliance with mandated 911 Training Standards, monitoring of State 911 Committee (SNC) approved training courses, review and approval. The subcommittee also reviews yearly PSAP training fund applications and forwards the recommended FTE count to the SNC for final approval. The system will be administered through the State 911 Office, sncdispatchertraining@michigan.gov.
Subcommittee Chair: Ms. Stephanie Lehman, State 911 Committee, INDIGITAL
Subcommittee Vice Chair: Ms. Liz Bagos, Macomb County Sheriff's Office
911 Training Subcommittee Members:
- Mr. Jeff Troyer, State 911 Committee, Kalamazoo County Consolidated Dispatch Authority
- Ms. Tammy Smith, Tyler Technologies
- Mr. Sam Kalef, Troy Police Department
- Ms. Melissa Harris, Ingham County 911 Central Dispatch Center
- Ms. Jennifer Robertson, Farmington Hills Police Department
- Ms. Marlana Terrian, Clare County Central Dispatch
- Mr. Jason Hamman, Jackson County 911
- Mr. Dave Rapacz, Gratiot County Central Dispatch
- Ms. Samantha Sturgis, Genesee County 911
- Ms. Katlin Hall, Barry County Central Dispatch
- Ms. Alissa Hirkaway, Montcalm County Central Dispatch
Non-Voting Members:
- Ms. Lyndsay Keith, State 911 Office
Unless stated otherwise, all meetings will be held at:
Michigan State Police
7150 Harris Drive
Dimondale MI 48821
Agenda will be posted here one week before meeting date.
911 Training Subcommittee Meeting Minutes
911 Training Resources
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- SNC Dispatcher Training Course Evaluation Form (DTS 45)
- Training Provider Policy
- Hybrid Course Memo 5/21/2025
- SNC Approved Training Course List (For the most up-to-date course listing, please log into MiSNAP and verify the course and instructor are approved in the format you are taking. If you need assistance with the search function, contact the State 911 Office.)
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- Training Fund Guidelines Approved 9/10/2025
- SNC Dispatcher Training Fund Procedures for Appeals
- General Policies on Consolidation
- SNC Policy for Dispatcher Training Fund Review
- May 2024 Distribution
- November 2024 Distribution
- May 2025 Distribution
- November 2025 Distribution
- May 2026 Distribution
- Allowable/Disallowable Dispatcher Training Expenses