The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer.
911 Resources
-
Michigan 911 Centers and Public Safety Answering Points
-
Multi-Line Telephone Systems (MLTS)
- Michigan Legislature - Section 484.1413 - 911 Act MLTS
- Multi-line Telephone Systems – Kari’s Law and RAY BAUM’S Act 911 Direct Dialing, Notification, and Dispatchable Location Requirements | Federal Communications Commission (fcc.gov)
- (Dispatchable Locations) Code of Federal Regulations: Title 47 Part 9 Subpart F - Multi-Line Telephone Systems
- FAQ | FCC
-
Michigan 911 Outage Information
-
Next Generation 911 (NG911)
- SNC NG 911 Deployment Guide List
- NENA Standards List
- NENA Virtual PSAP Management Information Document NENA-INF-025.2-2017-
- NG911 Additional Data NENA-STA-012.2-2017
- TFOPA Document- Provides recommendations regarding actions that PSAPs can take to optimize their security, operations, and funding as they migrate to NG911
- NENA NG911 Project
- NENA i3- Technical specifications of NG911
- Providing 911 Services in the Upper Peninsula Presentation
-
Provider/Retailer
-
Michigan Resources
- Michigan Chapter - Association of Public Safety Communications Officials (APCO)
- Michigan Communications Directors Association (MCDA)
- Michigan Legislature
- Michigan National Emergency Number Association (NENA)
- Michigan Public Service Commission (MPSC)
- Michigan Public Safety Communication System (MPSCS)
- Telecommunications Association of Michigan (TAM)
- Upper Peninsula 911 Authority
- FirstNet for Michigan
- 988 Partner Toolkit
-
Outside Resources
- 911 Glossary of Terms
- National Association of State 9-1-1 Administrators (NASNA)
- National Emergency Number Association (NENA)
- Information on the Denise Amber Lee Foundation
- General Record Retention Schedules for Local Government
- 911.gov
- Association of Public Safety Communications Officials (APCO)
- FCC Public Safety Support Center Website
- Know Your Alerts and Warnings
- CISA Insights- Ransomware Outbreaks
- Cybercrime Support Network (CSN)
- CISA TDoS Attack Mitigation
-
Grant Opportunities
- Law Enforcement & Safety Grants
- Homeland Security Grant Program (HSGP)
- State and Local Cybersecurity Grant Program (SLCGP)
- Police Grants
- Federal Assistance Programs Funding Emergency Communications CISA
- Federal 911 Funding National 911 Program
- Safe Streets and Roads 4 All (SS4A) Grant Program US Department of Transportation
Request to be put on mailing lists to receive notices about webinars
-
Telecommunicator: Helpful Links
Telecommunicator Newsletters
-
2024
-
2023
-
2022
-
2021