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Complaint Process Requirements

In compliance with the ADA, the State of Michigan has designated by department/agency an ADA Coordinator. The ADA Coordinator shall investigate any complaint communicated to it alleging its noncompliance with the ADA or alleging any actions that would be prohibited by the ADA. The department/agency entity shall make available to all interested individuals the name, office address, and telephone number of the employee or employees designated. A public entity shall adopt and publish a complaint process providing for prompt and equitable resolution of complaints alleging any action that would be prohibited by Title II of the ADA.