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Public Notifications

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Environment, Great Lakes, and Energy

Public Notifications

The following represents the timeline for both the Michigan Department of Environment, Great Lakes, and Energy (EGLE) to communicate Lead Action Level Exceedances to the City of Benton Harbor and the communication from the City to its residents relative to those exceedances.

Public notification overview flowchart

From October 2018 through August 2021, there were six Action Level Exceedance letters sent via U.S. Mail and e-mail to the City of Benton Harbor. These letters document monitoring results and lay out required actions the City must take to respond, such as but not limited to, public advisory, public education, and other actions.

Once an ALE letter is issued, the Safe Drinking Water Public Act, 1976 PA 399, MCL 325.1019(1) requires a public water supply to issue a Public Advisory within three business days of the date of the letter to inform all persons served by the water system about the exceedance. In addition, R 325.10410 of the Administrative Rules promulgated under the Safe Drinking Water Act, 1976 PA 399, requires a water supply to provide Public Education materials to all consumers about lead health effects, sources of lead, and steps to minimize exposure within 60 days from the end of the monitoring period that exceeded the action level. In both cases, certification documents must be provided to the department.

The following table identifies the dates for which the above activities were completed. Note certain reporting discrepancies are foot-noted below the table.

Action Level
Exceedance Letter

Consumer Notification


Public Advisory


Public Education

10/22/2018 12/4/2018 10/24/2018* 12/7/2018 11/29/2018** 12/7/2018
7/24/2019 12/6/2019 7/26/2019 8/2/2019 8/27/2019 8/27/2019
1/16/2020 1/10/2020 1/22/2020 1/29/2020 2/26/2020**** 3/7/2020
7/15/2020 9/23/2020 7/15/2020 7/22/2020 8/21/2020**** 8/27/2020
2/4/2021 1/7/2021 2/8/2021*** 4/1/2021 3/1/2021**** 4/1/2021
8/3/2021 7/23/2021 8/5/2021 8/6/2021 8/27/2021 9/7/2021

* Press conference was held on 10/24/2018 (incorrectly reported as 10/23 on certification document).
** PE was dropped off at USPS for Every Door Direct Mail (EDDM) on 11/29/2018.
*** Press release was distributed on 2/9/2021 (incorrectly reported as 3/11 and 2/11 on certification document)
**** The City's Every Door Direct Mailing of Public Education materials for both 2020 action level exceedances missed homes in a section of the City. EGLE issued a violation notice. Public Notification and Public Education were distributed by 3/1/2021 to resolve the violation (incorrectly reported as 2/11 on certification document).


Consumer Notice of Lead and Copper Results in Drinking Water (CNLC): Water supplies must deliver a CNLC to the occupant(s) of the individual homes/buildings that were sampled. Notice must be provided within 30 days of the supply being notified of the result. The CNLC must include the sample results, health effects of lead and copper, steps consumers can take to reduce exposure, and water supply contact information.

Public Advisory (PA): A water supply that exceeds the lead action level must issue a PA within three business days of notification of the exceedance. This is designed to distribute information quickly to the public while the water supply completes the more time-consuming tasks associated with lead public education requirements. This is a Michigan-only requirement established in 2017.

Public Education (PE): A water supply that exceeds the lead action level must issue PE to all residents within 60 days of notification of the exceedance or within 60 days of the end of the monitoring period, whichever is sooner. PE must include the health effects lead, sources of lead, steps consumers can take to reduce exposure, and other information.

Consumer Confidence Reports (CCR): CCRs, often referred to as Annual Water Quality Reports, must be distributed to customers by July 1 each year. The report must include, among other things, the most recent lead and copper 90th percentiles and language about lead in drinking water. Michigan's 2018 revised rules also require information about the number of lead service lines or service lines of unknown material present in the community.