The information in this section will assist you in creating an inclusive recruitment message and materials; provide you with methods for effective outreach to the disability community; and address the importance of diversity in your National Service Program.
Recruiting National Service participants with disabilities relies on the same fundamental principles that guide all effective recruitment practices:
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Targeting potential participants with the abilities and experience needed to participate successfully in your program.
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Using images and language that promote diversity and give potential applicants the feeling that they will be welcomed.
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Sending recruitment materials and announcements to every appropriate contact.
Display Welcoming Images And Language
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Include images of volunteers and staff with visible disabilities in brochures, flyers, application packets, videos, and other recruitment tools.
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Identify local individuals or organizations that will review materials to ensure accurate language use and positive portrayals of participants with disabilities.
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Make questions related to disability optional on application forms.
Provide Access
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Include a TTY (text telephone) number encouraging individuals who are deaf, hard of hearing or speech impaired to call.
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Include a statement regarding the provision of materials in alternate formats in all promotional materials.
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Identify alternative methods of filling out application forms for individuals who may have difficulty completing a written application.
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All published materials should contain an accommodation statement, such as:
“Individuals with disabilities can make reasonable accommodation requests by calling (name of contact person) at (telephone/TTY number).”
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Include disability in your non-discrimination statement:
“<Name of Organization> does not discriminate on the basis of race, sex, gender, national origin, color, political affiliation, religion, age, or disability.”
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Check the accessibility of your web site. Visit www.cast.org, which houses "Bobby," a tool that will assess your web site for free.
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Schedule information sessions in accessible locations.
Knowledgeable Staff
Train all staff to work with applicants and volunteers with disabilities in the following areas:
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TTY/operator assisted relay service
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How to locate and hire sign language interpreters
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Materials in alternate formats
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Transportation issues
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How to identify meeting places that are accessible
This material has been adapted from the UCP National’s Access AmeriCorps Project.