If you are a representative of an Internet Service Provider in Michigan, you can participate in the MIHI Challenge Process by:
- Submitting service challenges through the MIHI Portal
- Rebutting any inaccurate challenges that may be made against your service through the MIHI Portal
Review our Recent Webinar
To learn more about the MIHI Challenge Process and your role, view the webinar recording.
View the presentation slides.
Challenge Process Resources
Challenge Process Flyer
Area and MDU Challenge Flyer
Challenge Process Outcomes
MIHI will review the submitted evidence for both challenges and rebuttals. There are two outcomes from the evidence review. The challenger will be notified of each outcome, so the correct actions can be taken.
- Challenge/ Rebuttal is considered Valid - The evidence submitted is valid based on the allowable evidence guidance and supports the challenge or rebuttal.
- Challenge/Rebuttal is Rejected - The evidence submitted is not valid based on the allowable evidence guidance or is not legible. Rejected challenges or rebuttals can be resubmitted within the Challenge Submission period.
MIHI will use the information provided by the Challenger and Rebutter to make a final decision on the resolution of the challenge. Once the challenge has gone through the validation and rebuttal phases and the rebuttal period has closed, MIHI will have 60 days to determine the challenge as “Sustained” or “Rejected.” MIHI will publish the final list of eligible locations online once they have been approved by the National Telecommunications and Information Administration (NTIA).
Rebuttal Process
Once challenges are submitted and determined valid by MIHI’s evaluators, the challenged entities have an opportunity to provide a rebuttal within 30 days. Non-profit Organizations may rebut the following challenges: