Regional Communications Centers
Lansing Regional Communications Center (LRCC):
7150 Harris Drive
Dimondale, MI 48821
Director: Mr. Jonathan Whitford: 517-334-6223
The LRCC provides operational support for Michigan State Police (MSP) personnel working in the First District. It provides direct support to the Capitol Post, district specialty teams, Hometown Security Teams (HST), forensics, and the Commercial Vehicle Enforcement Division (CVED), as well as being the primary support for all specialty team operations. The LRCC also provides operational support to personnel working in the Third District.
Detroit Regional Communications Center (DRCC):
1060 West Fort Street
Detroit, MI 48226
Director: Ms. Rebecca Carcone-Cook: 313-237-2450
The DRCC is the primary communications center for the Second District, and provides direct support to the department’s field units, CVED, Gaming and specialty teams. The DRCC serves as the secondary 9-1-1 Wireless Public Safety Answering Point (PSAP) for the freeways southeast Michigan, Royal Oak Township, and 8 other townships in Oakland and Macomb counties. The DRCC also provides direct support to patrol units working Metro area freeways and in 9 townships within Oakland and Macomb Counties. The DRCC dispatch operation is located within the Michigan Department of Transportation (MDOT), Michigan Intelligent Transportation System facility. This integrated partnership with MDOT provides for the joint use of 230+ Closed –Circuit Television highway cameras and detection devices.
Gaylord Regional Communications Center (GRCC):
931 South Otsego Avenue
Gaylord, MI 49735
Director: Ms. Jaclyn Haag: 989-732-5141
The GRCC provides operational support for MSP personnel working in the Sixth and Seventh Districts. They provide direct support for district specialty teams, CVED, HST, and forensics. The GRCC is the primary PSAP, providing full service 9-1-1 call taking and dispatch for all MSP, local law enforcement, Emergency Medical Services (EMS), and fire services within Otsego County.
Negaunee Regional Communications Center (NRCC):
180 US-41 East
Negaunee, MI 49866
Director: Mr. Brian McEachern: 866-411-0018
The NRCC provides direct support for the district specialty teams, CVED, HST, forensics, and secondary radio support for all MSP personnel in the Fifth and Eighth Districts. They are the primary PSAP, providing full service 9-1-1 call taking and dispatch for all MSP, local law enforcement, EMS, and fire services for Baraga, Houghton, Keweenaw, Ontonagon, and Schoolcraft counties.
Since Regional Policing, the Regional Communications Centers (RCCs) house and maintain warrants for the posts, fugitive and drug teams, and HSTs. After-hours confirmation would otherwise require a trooper to return to the post to confirm a warrant. By statute, it is the department’s obligation to enter, modify, and remove all court orders into the Law Enforcement Information Network, including Legally Incapacitated Persons (MCL700.5107), Mentally Incapacitated Persons (MCL330.1464a), and Personal Protection Orders (MCL 600.2950).
Post phones and call boxes are answered at the RCCs outside of normal business hours. They are the after-hours contact point for district personnel, and provide 24-hour emergency notification services for department command staff. Additionally, the LRCC is the answering point for switchboard calls at MSP Headquarters.
Radio Control Monitor (RCM):
The RCM is used to monitor and address Emergency Alert activations. The RCM is programmed with all talk groups, both state and local, and is used to respond to Emergency Alert activations for all department members within their region.
ICALL is one of the National Public Safety Policy Advisor Committees national mutual aid channels. ICALL repeaters are located on the Michigan Public Safety Communication System (MPSCS) towers, and are turned on/off from controllers within the RCCs. Through a system wide repeater network, department members can contact a MSP RCC for assistance or service in the event the MPSCS digital system is down.