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AFIS Contact List
Livescan Agencies
DataWorks Plus
728 N. Pleasantburg Drive
Greenville, SC 29607
Contact: Randy Hall, Account Manager
Phone: 610-322-9559
Email: rhall@dataworksplus.com
Technical: 864-672-2780
HID Global/Crossmatch
3950 RCA Boulevard., Suite 5001
Palm Beach Gardens, FL 33410
Contact: Don Sutton, Account Manager
Phone: 647-746-7559
Email: Don.sutton@hidglobal.com
Technical: 561-622-9210
ID Networks
7720 Jefferson Road
P.O. Box 2896 Ashtabula, OH 44004
Contact: John Wheelock, Michigan Sales Rep.
Phone: 440-695-3791
Email: jwheelock@idnetworks.com
Technical: 800-982-0751
Idemia
5600 Rowland Road
Minnetonka, MN 47404
Contact: Daniel Mordecai, Michigan Sales Rep.
Phone: (781) 265-8952
Email: daniel.mordecai@us.idemia.com
Technical: 877-488-4647
iTouch Biometrics
1225 East Golf Road, Suite A
Schaumburg, IL 60173
Contact: Gerry Bornhofen, Michigan Sales Rep.
Phone: 847-706-6789
Email: Gerry@iTouchbiometrics.com
Technical: 847-622-6789
Private Livescan Agencies
Find agenciesContact MSP staff for help:
Michigan State Police Automated Print Identification Section
P.O. Box 30634
Lansing, MI 48913
Livescan help & general inquiries
Phone: 517-242-4558
Email: MSPLivescan@michigan.gov
Alternate contact for Livescan or Mobile ID
Michael Ransom
Phone: 517-420-7156
Email: Ransomm@michigan.gov
Court application
Phone: 517-241-0606 Option 4
Email: MSP-CourtRej@michigan.gov
Fingerprint Helpline/Fingerprint transaction status
Email: fplookup@michigan.gov
Starting a Livescan business or invoicing inquiries
Barb Self
Phone: 517-241-0606 Option 3
Email: MSP-CRD-APPLHELP@michigan.gov
Livescan equipment or general transmission questions
Amy Eggleston
Phone: 517-230-4423
Email: Egglestona1@michigan.gov
Mobile ID Fingerprinting
Kyle Fedewa
Phone: 517-242-5404
Email: Fedewak5@michigan.gov
Prosecutor application
Requests to correct data on previously submitted transactions
Requests to correct data on previously submitted transactions
Phone: 517-241-0606
Email for criminal: msp-crd-chrcorr@michigan.gov
Email for applicant: msp-crd-applhelp@michigan.gov