What's New

  • MILogin


    On November 18, 2018, the Unemployment Insurance system via the Michigan Web Account Manager (MiWAM) and Pure Michigan Talent Connect (PMTC) aligned with the existing MILogin for Citizens single sign-on platform to provide a seamless login experience and provide UI claimants a quick overview of claim information.

    We are experiencing extended hold times on our telephone system due to increased customer traffic.

    Click HERE for alternative methods of filing for benefits, claiming weeks of benefits, responding to fact-finding requests or registering for work.

    Visit our MILogin page for more information, service location and hours → 

    Unemployment Insurance Customer Service Locations Hours of Operation

     Local offices in Detroit, Grand Rapids, Lansing, Saginaw

     Monday - Tuesday: 7 AM to 6 PM
     Wednesday: 7 AM to 5 PM
     Thursday - Friday: 8 AM to 5 PM

     All other local offices - Benton Harbor, Gaylord, Kalamazoo, Marquette, Mt. Clemens, Muskegon, Sault Ste. Marie, Traverse City

     Monday - Friday: 8 AM to 5 PM

     Toll-free customer service line 1-866-500-0017

     Monday - Wednesday: 7 AM to 6 PM
     Thursday - Friday: 7 AM to 5 PM


  • The Michigan Talent Investment Agency operates the unemployment insurance program. This program provides temporary income for workers who are unemployed through no fault of their own. The program is funded through unemployment taxes paid by employers.

  • Updates to Go Green

    When you select the "Go Green" option, you are choosing to receive correspondence from TIA-UI electronically. This means standard letters, and notices will be placed in your MiWAM account. For added convenience and efficiency, claimants and employers who choose to Go Green:

    • WIll receive an initial acknowledgement by postal mail that you've elected to receive correspondence electronically;
    • When you receive correspondence frm TIA-UI, you will receive an email alerting you that you have new correspondence in your MiWAM account.



  • Michigan Employer Advisor - Fall-2018

    Click here for the Fall 2018 edition of the Michigan Employer Advisor.  Fall 2018 Advisor