An overpayment occurs because you were paid unemployment benefits you were not entitled to receive. Restitution is the repayment of unemployment benefits that were paid but you were not entitled to receive.
For example, an overpayment may occur if you made a mistake when certifying for benefits, if you were not able or available to work, or you knowingly gave false or misleading information when filing a claim.
If you were overpaid unemployment benefits, you will receive a letter notifying you of the overpayment and how to start the repayment process.
For questions, call the Benefit Overpayment Collection Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004).