Claimants can access online unemployment resources when UIA offices are closed for Juneteenth

The Michigan Unemployment Insurance Agency (UIA) offices will be closed in recognition of Juneteenth on Thursday, June 19, however claimants can go online when state offices are closed for the holiday to file jobless claims, certify work searches, and access a wide variety of helpful resources.

Applying and certifying online is the quickest and most efficient way for claimants to file for benefits. Workers can file claims online -- following the steps in the UIA Claimant Roadmap -- or certify their job searches using the Michigan Web Account Manager (MiWAM) over the holiday. Log in at Michigan.gov/UIA. MiWAM is available 24 hours a day, seven days a week.

On Juneteenth, claimants won’t be able to certify work searches by calling the Michigan Automated Voice Interactive Network (MARVIN). MARVIN will be available again on Friday, June 20, from 8 a.m. to 4:30 p.m. Claimants must report their job status and whether they meet work eligibility requirements every two weeks to collect their jobless benefits.

Due to the holiday, there may be a slight delay in unemployment benefits being deposited into bank accounts or added to U.S. Bank debit cards.

The UIA’s 12 Local Offices, Customer Service hotline at 1-866-500-0017, chat, and telephone and virtual appointments will be available again beginning Friday, June 20, for Michigan residents, as will the Office of Employer Ombudsman phone line at 1-855-484-2636, Option 4, for employers.

Workers can access these online resources at any other time over the holiday:

• The UIA Claimant Roadmap, a six-step, user-friendly guide to applying for and understanding benefits. It can be found at Michigan.gov/UIAClaimantRoadmap.
• Review a schedule of Online Coaching Sessions, which are web-based group sessions led by UIA staff on topics such as filing a first-time claim, understanding a Monetary Determination letter, the protest and appeals process, and seeking work and registration requirements. The First-time Filer Coaching Session is also available in Spanish.
• Schedule phone, virtual, or in-person appointments up to 14 days in advance at Michigan.gov/UIA.
• Find answers to frequently asked questions, toolkits, and resources can be found at Michigan.gov/UIA. A library of helpful instructional videos can also be found on YouTube.
• A comprehensive list of resources for federal workers who have been terminated at Michigan.gov/FederalWorkerHelp.
• The UIA Economic Dashboard, which tracks local and statewide trends in unemployment insurance at Michigan.gov/UIAEconomicDashboard.

Need help or have questions about a claim?

Meet with us: Schedule an in-person, phone, or virtual meeting at Michigan.gov/UIA.

Chat with us: Available through MiWAM Monday through Friday, 8 a.m. to 4:30 p.m.

Ask online: UIA’s chatbot at Michigan.gov/UIA can answer many questions.

Search online: FAQs, videos, toolkits, and other resources at Michigan.gov/UIA.

Talk with us: 1-866-500-0017, Monday through Friday, 8 a.m. to 4:30 p.m.