MiLogin outage affecting access to UIA online services

MiLogin, the State of Michigan’s universal secure log-in portal to access state services, is experiencing intermittent outages today.

The outages are affecting the ability of employers and claimants to access the Michigan Unemployment Insurance Agency’s (UIA) online user platforms. Claimants and employers use the Michigan Web Account Manager (MiWAM) for benefits and employers use MiUI to pay taxes and file reports.

Both MiWAM and MiUI require users to sign in to MiLogin before accessing either platform. With the MiLogin service interruptions, users are not able to access MiWAM or MiUI.

The intermittent outages affecting all state agencies are being closely monitored. There currently is no estimated time for resolution.

Helpful resources for workers and employers

Claimants and employers can access many other helpful UIA resources through the Michigan.gov/UIA website that can help guide them through the unemployment landscape:

• The UIA Claimant Roadmap, which is an easy-to-follow, user-friendly six-step guide to applying for and understanding unemployment benefits. The roadmap can be accessed at Michigan.gov/UIAClaimantRoadmap.
• A new artificial intelligence-powered chatbot at Michigan.gov/UIA for quick and accurate answers to general unemployment questions. Available using either a desktop or mobile device.
• Online Coaching Sessions led by UIA staff on topics such as repaying overpaid benefits, filing a first-time claim, understanding a Monetary Determination letter, and the protest and appeals process. The First-time Filer Coaching Session is also available in Spanish.
• A comprehensive list of resources for federal workers who have been furloughed or terminated at Michigan.gov/FederalWorkerHelp.
• The UIA Economic Dashboard, which tracks local and statewide trends in unemployment insurance at Michigan.gov/UIAEconomicDashboard.
• The innovative Employer Help Center, found at Michigan.gov/UIAEmployerHelpCenter. The plain language guide answers employers’ questions on unemployment tax and claim issues and UIA programs.
• The Advocacy Program, which provides no-cost legal advice to workers and employers who appeal UIA determinations.

Need help or have questions about a claim?

Ask online: UIA’s chatbot at Michigan.gov/UIA can answer many questions.

Search online: FAQs, videos, toolkits, and other resources at Michigan.gov/UIA.

Chat with us: Available through MiWAM Monday through Friday, 8 a.m. to 4:30 p.m.

Meet with us: Schedule an in-person, phone, or virtual meeting at Michigan.gov/UIA.

Talk with us: 1-866-500-0017, Monday through Friday. TTY service: 1-866-366-0004.