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November 09, 2026
Jonathan, a U.S. Navy veteran, reached out for assistance when he was struggling to land a job. His wife, who is also a veteran, was looking to reduce her hours so she could spend more time with their baby.
Jonathan was interested in continuing to give back to the community by working for state government. He was especially interested in working for the Michigan Department of Treasury and putting his degree in finance to good use. But after several unsuccessful applications, he needed support.
After taking a look at his application, his Veterans’ Career Advisor discovered that the transcript Jonathan was submitting did not indicate he had completed his bachelor’s degree.
Jonathan worked to get an updated transcript that accurately displayed his credentials, added a veterans’ designation to his profile and went back to applying for openings with the state.
He very quickly received an offer from another state agency but was unable to accept the position due to the commute. Not to be deterred, Jonathan kept looking for opportunities that aligned with his career goals until a Customer Service Representative position opened up in early September.
Jonathan was notified of the opportunity and received assistance in completing the application and ensuring that all the required documentation was submitted. Approximately two weeks later, Jonathan interviewed for the position and received an offer.
Throughout the hiring process, Jonathan’s Veterans’ Career Advisor worked with his employer’s Human Resources department to ensure all required documentation, background screening requirements and onboarding tasks were completed within the required timeline.
The role provides flexible remote work options, allowing him to spend more time with his family while maintaining meaningful employment. His successful return to work has also provided his wife with the opportunity to reduce her work hours and spend more time caring for their newborn child.