The Unemployment Insurance Agency is now offering telephone appointments for customers with specific claim issues.
Services
Check out the alternatives lised below before making an appointment. You maybe able to resolve your issue there.
To login or create your MiWAM (Michigan Web Account Manager) account, view current updates, review agency FAQ’s, report fraud, meet Ava the Chatbot etc...
For account lock outs, talent dashboard and other technical assistance.
For step by step instructions on how to file an unemployment insurance claim, set up a MiWAM account, file for Pandemic Unemployment Insurance (PUA), upload identification verification documents, etc...
For a list of important Agency phone numbers and addresses.
Schedule and Appointment
Schedule an appointment at your convenience. Select the day, time and type of appointment you would like to schedule.
Customers can schedule a phone appointment for the following issues:
I filed under the wrong Social Security Number
My claim is inactive
I am unable to certify for all weeks needed
I need to file a claim, but one is already filed in my name
