Schedule An Appointment

Schedule an in-person, phone or virtual appointment with a Customer Service Agent.

Appointments can be scheduled up to 14 days in advance. If no appointments are available in the upcoming two weeks, you'll see a message indicating the schedule is full and times are not available well in advance of today's date. Please continue to check back to try to schedule an appointment at a later time.

If you no longer need your scheduled appointment, please cancel it to allow someone else to schedule the time. To cancel, click on the “change appointment” link in the email you received after you scheduled your appointment.

More tips for scheduling appointments:

Scheduling an appointment on this page will not satisfy Step 2 of the “Register to Work" requirement.
Phone appointments and virtual appointments are available for customers with specific claim issues.
Local Offices are open for in-person service by appointment only.
If helping someone with their unemployment claim, be sure to have the proper paperwork. You'll have to show proof of guardianship or power of attorney to be able to speak on a claimant's behalf.

Types of Appointments

Virtual Appointment

Schedule a virtual appointment to speak with a customer service representative over Google Meet.

You will receive an email with a link to join a video call on Google Meet on your appointment date.

You will need to have a Gmail account to join from a mobile device.
You do not need to have a Gmail account to join from a computer.

Schedule an Appointment

In-Person Appointment

Schedule an in-person appointment at a local unemployment office.

You must arrive at the UIA local office at your scheduled time or be subject to rescheduling.

Schedule an Appointment

Phone Appointment

Schedule a phone appointment to speak with a customer service representative.

Schedule an Appointment

Appointments for Deaf or Hard of Hearing

Virtual appointments utilizing voice to text closed captioning are available for customers who are deaf or hard of hearing.

To schedule this type of appointment, choose "Virtual Appointments for customers who are deaf or hard of hearing" from the menu on the appointment scheduling page.

Schedule an Appointment

Popular on michigan.gov

How Do I...

Schedule An Appointment

Schedule an in-person, phone or virtual appointment with a Customer Service Agent.

Types of Appointments

Virtual Appointment

In-Person Appointment

Phone Appointment

Appointments for Deaf or Hard of Hearing

More Resources

Contact UIA

MiLogin and MiWAM Help Center

UIA YouTube Channel