Labor and Economic Opportunity
Schedule an appointment to speak with a Customer Service Agent. Select the date, time, and type of appointment you would like to schedule.
Telephone appointments and virtual appointments are available for customers with specific claim issues.
Check out the alternatives listed below before making an appointment. You may be able to resolve your issue there.
To login or create your MiWAM (Michigan Web Account Manager) account, view current updates, review agency FAQ’s, report fraud, meet Ava the Chatbot etc...
For account lock outs, talent dashboard and other technical assistance.
For step by step instructions on how to file an unemployment insurance claim, set up a MiWAM account, file for Pandemic Unemployment Insurance (PUA), upload identification verification documents, etc...
For a list of important Agency phone numbers and addresses.
Schedule a PHONE APPOINTMENT for the following issues:
Customers can schedule a phone appointment for the following issues:
Schedule an IN-PERSON APPOINTMENT at a local unemployment office. You will be seen BY APPOINTMENT ONLY. Walk-in appointments will not be accepted.
Schedule a VIRTUAL APPOINTMENT. You will receive an email with a link to join a video call on Google Meet on your appointment date. You will need to have a Gmail account to join from a mobile device. You do not need to have a Gmail account to join from a computer. Virtual appointments may be scheduled for the following issues: