Skip to main content
Michigan Header Logo
LEO Labor and Economic Opportunity
Michigan Header Logo Michigan Header Logo
Labor and Economic Opportunity
  • Bureaus & Agencies
    Bureaus & Agencies collapsed link
  • Boards, Commissions & Councils
    Boards, Commissions & Councils collapsed link
  • LEO Initiatives
    LEO Initiatives collapsed link
  • About
    About collapsed link
  • News from LEO Agencies
Bureaus & Agencies
Go to Bureaus & Agencies
  • Bureau of Employment Relations
  • Bureau of Services for Blind Persons
  • Michigan Career & Technical Institute
  • Michigan Economic Development Corporation
  • Community & Worker Economic Transition Office
  • Michigan High-Speed Internet Office
  • Michigan Occupational Safety and Health Administration
  • Michigan Rehabilitation Services
  • Michigan State Housing Development Authority
  • Office of Global Michigan
  • Office of Mobility and Electrification
  • Office of Rural Prosperity
  • State Land Bank Authority
  • Unemployment Insurance Agency
  • Workers' Disability Compensation Agency
  • Workforce Development
Bureau of Employment Relations
Go to Bureau of Employment Relations

  • Michigan Employment Relations Commission
  • Wage and Hour
Bureau of Services for Blind Persons
Go to Bureau of Services for Blind Persons

Bureau of Services for Blind Persons

  • Broad Overview
  • BSBP Local Offices
  • BSBP Office Information
  • DeafBlind Services
  • Documents and Reports
  • Transition Programs
  • BSBP Advisory Commission
  • BSBP Resources
  • BSBP Training Center
  • BSBP Vocational Rehabilitation
  • Business Enterprise Program
  • Independent Living Services for Seniors
  • Pre-Employment Transition Services
  • Braille and Talking Book Library
Michigan Career & Technical Institute
Go to Michigan Career & Technical Institute

Michigan Career & Technical Institute

  • MCTI Locations
  • Business
  • Student Resources
Michigan Economic Development Corporation
Go to Michigan Economic Development Corporation

Community & Worker Economic Transition Office
Go to Community & Worker Economic Transition Office

Michigan High-Speed Internet Office
Go to Michigan High-Speed Internet Office

Michigan High-Speed Internet Office

  • Michigan Digital Equity and Inclusion
  • MI Connected Future
  • Funding Opportunities
  • Contact Us
Michigan Occupational Safety and Health Administration
Go to Michigan Occupational Safety and Health Administration

  • MIOSHA MTI Survey Page
  • About MIOSHA
  • Consultation Education and Training
  • Online Penalty Payment
  • Policies and Procedures
  • Reporting Fatalities and Injuries
  • Safety and Health Programs
  • Standards
  • Employer Assistance
  • Enforcement and Appeals
  • Topics
  • Resources
Michigan Rehabilitation Services
Go to Michigan Rehabilitation Services

Michigan Rehabilitation Services

  • MRS for Individuals
  • MRS for Students
  • MRS for Businesses
  • Calendar
  • Publications
  • Legislative Reports
  • Disability Resources
  • STEMM-Up
Michigan State Housing Development Authority
Go to Michigan State Housing Development Authority

Office of Global Michigan
Go to Office of Global Michigan

Office of Mobility and Electrification
Go to Office of Mobility and Electrification

Office of Rural Prosperity
Go to Office of Rural Prosperity

  • Events
  • Rural Readiness Program
  • Roadmap to Rural Prosperity
  • Rural Readiness Grant Program
State Land Bank Authority
Go to State Land Bank Authority

State Land Bank Authority

  • About Us
  • Partner Land Banks
  • Requests for Proposals and Qualifications
  • Reports and FAQ's
Unemployment Insurance Agency
Go to Unemployment Insurance Agency

Unemployment Insurance Agency

  • UIA Resources for Workers
  • UI Dashboard
  • UIA Resources for Employers
  • Tools & Resources
  • Schedule an Appointment
  • Contact UIA
Workers' Disability Compensation Agency
Go to Workers' Disability Compensation Agency

Workers' Disability Compensation Agency

  • EDI
  • Employees' Information
  • Employers
  • Forms
  • Funds Administration
  • Health Care Services
  • Hearings and Appeals
  • Insurance Requirements
  • Resources and Reports
  • Self-Insurance
  • Vocational Rehabilitation
Workforce Development
Go to Workforce Development

Workforce Development

  • About Us
  • Funding Opportunities
  • Michigan Works!
  • Programs and Services
  • Registered Apprenticeships
  • Industry and Business
  • Workforce Professionals
  • Data and Public Notices
  • Agricultural & Foreign Labor Services
  • Education and Training
  • Veterans' Employment Services
  • Post Secondary Schools
Boards, Commissions & Councils
Go to Boards, Commissions & Councils
  • Michigan Council for Rehabilitation Services
  • Michigan Employment Relations Commission
  • Black Leadership Advisory Council
  • Commission on Middle Eastern American Affairs
  • Hispanic/Latino Commission of Michigan
  • Michigan Asian Pacific American Affairs Commission
  • Michigan Community Service Commission
  • Michigan Council on Future Mobility and Electrification
  • Michigan Women's Commission
  • Michigan Workforce Development Board
  • MiSTEM Advisory Council and MiSTEM Network
  • Unemployment Insurance Appeals Commission
  • Workers' Disability Compensation Appeals Commission
Michigan Council for Rehabilitation Services
Go to Michigan Council for Rehabilitation Services

  • MCRS Events
Michigan Employment Relations Commission
Go to Michigan Employment Relations Commission

Black Leadership Advisory Council
Go to Black Leadership Advisory Council

Black Leadership Advisory Council

Commission on Middle Eastern American Affairs
Go to Commission on Middle Eastern American Affairs

Hispanic/Latino Commission of Michigan
Go to Hispanic/Latino Commission of Michigan

Michigan Asian Pacific American Affairs Commission
Go to Michigan Asian Pacific American Affairs Commission

Michigan Community Service Commission
Go to Michigan Community Service Commission

Michigan Community Service Commission

  • About MCSC
  • Volunteer!
  • Michigan's AmeriCorps
  • Governor's Service Awards
  • Mentor Michigan
  • News, Funding & Resources
  • Afghan Arrivals
  • Youth Initiatives
Michigan Council on Future Mobility and Electrification
Go to Michigan Council on Future Mobility and Electrification

Michigan Women's Commission
Go to Michigan Women's Commission

Michigan Workforce Development Board
Go to Michigan Workforce Development Board

Executive Order 2020-107 established Michigan Workforce Development Board

MiSTEM Advisory Council and MiSTEM Network
Go to MiSTEM Advisory Council and MiSTEM Network

MiSTEM convenes a statewide network of leaders in education, business and local communities to empower the next generation of innovators.

  • About
  • Why STEM?
  • Our Work
  • Regional Networks
  • Get Involved
  • MiSTEM News
  • Advisory Council
  • STEM Toolbox
Unemployment Insurance Appeals Commission
Go to Unemployment Insurance Appeals Commission

Unemployment Insurance Appeals Commission

  • Financial Hardship Waiver (Section 62(a)(ii)) En Banc Decision (Owczarski dissenting) Issued on January 31, 2024
  • Info for MOAHR
  • Digest
  • Circuit Court Decisions
Workers' Disability Compensation Appeals Commission
Go to Workers' Disability Compensation Appeals Commission

formerly MI Compensation Appellate Commission

  • Current Statistics
  • FAQ
  • Policies
  • Resources
LEO Initiatives
Go to LEO Initiatives
  • All-Access Michigan
  • Build Michigan's Infrastructure Workforce Program
  • COVID-19 Workplace Safety
  • Mental Health in the Workplace
  • MI Funding Hub
  • Resources for Businesses
  • MI Small Business
  • Michigan Poverty Task Force
  • Skills to Work
  • Youth Employment
  • Workplace Rights
All-Access Michigan
Go to All-Access Michigan

Build Michigan's Infrastructure Workforce Program
Go to Build Michigan's Infrastructure Workforce Program

COVID-19 Workplace Safety
Go to COVID-19 Workplace Safety

Mental Health in the Workplace
Go to Mental Health in the Workplace

  • Affecting the Workplace
  • In the Workplace
  • Individualized Behavior
  • Understanding the Impact
MI Funding Hub
Go to MI Funding Hub

Resources for Businesses
Go to Resources for Businesses

MI Small Business
Go to MI Small Business

Michigan Poverty Task Force
Go to Michigan Poverty Task Force

  • Opportunities for MI Nonprofits
Skills to Work
Go to Skills to Work

Youth Employment
Go to Youth Employment

Workplace Rights
Go to Workplace Rights

About
Go to About
  • Contact LEO
  • LEO Careers
  • Executive Leadership
  • Legislative Reports
Contact LEO
Go to Contact LEO

Contact for LEO divisions

LEO Careers
Go to LEO Careers

Executive Leadership
Go to Executive Leadership

Executive Leadership

  • Susan Corbin
  • Jonathan Smith
  • Stephanie Beckhorn
  • Sean Egan
  • Kim Trent
  • Jason Palmer
  • Quentin Messer
  • Amy Hovey
Legislative Reports
Go to Legislative Reports

Legislative Reports

News from LEO Agencies
Go to News from LEO Agencies
  • Bureaus & Agencies
  • Boards, Commissions & Councils
  • LEO Initiatives
  • About
  • News from LEO Agencies
Back Bureaus & Agencies
  • Bureau of Employment Relations
  • Bureau of Services for Blind Persons
  • Michigan Career & Technical Institute
  • Michigan Economic Development Corporation
  • Community & Worker Economic Transition Office
  • Michigan High-Speed Internet Office
  • Michigan Occupational Safety and Health Administration
  • Michigan Rehabilitation Services
  • Michigan State Housing Development Authority
  • Office of Global Michigan
  • Office of Mobility and Electrification
  • Office of Rural Prosperity
  • State Land Bank Authority
  • Unemployment Insurance Agency
  • Workers' Disability Compensation Agency
  • Workforce Development
Back Bureau of Employment Relations
  • Michigan Employment Relations Commission
  • Wage and Hour
Back Bureau of Services for Blind Persons
  • Broad Overview
  • BSBP Local Offices
  • BSBP Office Information
  • DeafBlind Services
  • Documents and Reports
  • Transition Programs
  • BSBP Advisory Commission
  • BSBP Resources
  • BSBP Training Center
  • BSBP Vocational Rehabilitation
  • Business Enterprise Program
  • Independent Living Services for Seniors
  • Pre-Employment Transition Services
  • Braille and Talking Book Library
Back Michigan Career & Technical Institute
  • MCTI Locations
  • Business
  • Student Resources
Back Michigan Economic Development Corporation
Back Community & Worker Economic Transition Office
Back Michigan High-Speed Internet Office
  • Michigan Digital Equity and Inclusion
  • MI Connected Future
  • Funding Opportunities
  • Contact Us
Back Michigan Occupational Safety and Health Administration
  • MIOSHA MTI Survey Page
  • About MIOSHA
  • Consultation Education and Training
  • Online Penalty Payment
  • Policies and Procedures
  • Reporting Fatalities and Injuries
  • Safety and Health Programs
  • Standards
  • Employer Assistance
  • Enforcement and Appeals
  • Topics
  • Resources
Back Michigan Rehabilitation Services
  • MRS for Individuals
  • MRS for Students
  • MRS for Businesses
  • Calendar
  • Publications
  • Legislative Reports
  • Disability Resources
  • STEMM-Up
Back Michigan State Housing Development Authority
Back Office of Global Michigan
Back Office of Mobility and Electrification
Back Office of Rural Prosperity
  • Events
  • Rural Readiness Program
  • Roadmap to Rural Prosperity
  • Rural Readiness Grant Program
Back State Land Bank Authority
  • About Us
  • Partner Land Banks
  • Requests for Proposals and Qualifications
  • Reports and FAQ's
Back Unemployment Insurance Agency
  • UIA Resources for Workers
  • UI Dashboard
  • UIA Resources for Employers
  • Tools & Resources
  • Schedule an Appointment
  • Contact UIA
Back Workers' Disability Compensation Agency
  • EDI
  • Employees' Information
  • Employers
  • Forms
  • Funds Administration
  • Health Care Services
  • Hearings and Appeals
  • Insurance Requirements
  • Resources and Reports
  • Self-Insurance
  • Vocational Rehabilitation
Back Workforce Development
  • About Us
  • Funding Opportunities
  • Michigan Works!
  • Programs and Services
  • Registered Apprenticeships
  • Industry and Business
  • Workforce Professionals
  • Data and Public Notices
  • Agricultural & Foreign Labor Services
  • Education and Training
  • Veterans' Employment Services
  • Post Secondary Schools
Back Boards, Commissions & Councils
  • Michigan Council for Rehabilitation Services
  • Michigan Employment Relations Commission
  • Black Leadership Advisory Council
  • Commission on Middle Eastern American Affairs
  • Hispanic/Latino Commission of Michigan
  • Michigan Asian Pacific American Affairs Commission
  • Michigan Community Service Commission
  • Michigan Council on Future Mobility and Electrification
  • Michigan Women's Commission
  • Michigan Workforce Development Board
  • MiSTEM Advisory Council and MiSTEM Network
  • Unemployment Insurance Appeals Commission
  • Workers' Disability Compensation Appeals Commission
Back Michigan Council for Rehabilitation Services
  • MCRS Events
Back Michigan Employment Relations Commission
Back Black Leadership Advisory Council
Back Commission on Middle Eastern American Affairs
Back Hispanic/Latino Commission of Michigan
Back Michigan Asian Pacific American Affairs Commission
Back Michigan Community Service Commission
  • About MCSC
  • Volunteer!
  • Michigan's AmeriCorps
  • Governor's Service Awards
  • Mentor Michigan
  • News, Funding & Resources
  • Afghan Arrivals
  • Youth Initiatives
Back Michigan Council on Future Mobility and Electrification
Back Michigan Women's Commission
Back Michigan Workforce Development Board
Back MiSTEM Advisory Council and MiSTEM Network
  • About
  • Why STEM?
  • Our Work
  • Regional Networks
  • Get Involved
  • MiSTEM News
  • Advisory Council
  • STEM Toolbox
Back Unemployment Insurance Appeals Commission
  • Financial Hardship Waiver (Section 62(a)(ii)) En Banc Decision (Owczarski dissenting) Issued on January 31, 2024
  • Info for MOAHR
  • Digest
  • Circuit Court Decisions
Back Workers' Disability Compensation Appeals Commission
  • Current Statistics
  • FAQ
  • Policies
  • Resources
Back LEO Initiatives
  • All-Access Michigan
  • Build Michigan's Infrastructure Workforce Program
  • COVID-19 Workplace Safety
  • Mental Health in the Workplace
  • MI Funding Hub
  • Resources for Businesses
  • MI Small Business
  • Michigan Poverty Task Force
  • Skills to Work
  • Youth Employment
  • Workplace Rights
Back All-Access Michigan
Back Build Michigan's Infrastructure Workforce Program
Back COVID-19 Workplace Safety
Back Mental Health in the Workplace
  • Affecting the Workplace
  • In the Workplace
  • Individualized Behavior
  • Understanding the Impact
Back MI Funding Hub
Back Resources for Businesses
Back MI Small Business
Back Michigan Poverty Task Force
  • Opportunities for MI Nonprofits
Back Skills to Work
Back Youth Employment
Back Workplace Rights
Back About
  • Contact LEO
  • LEO Careers
  • Executive Leadership
  • Legislative Reports
Back Contact LEO
Back LEO Careers
Back Executive Leadership
  • Susan Corbin
  • Jonathan Smith
  • Stephanie Beckhorn
  • Sean Egan
  • Kim Trent
  • Jason Palmer
  • Quentin Messer
  • Amy Hovey
Back Legislative Reports
Back News from LEO Agencies
        
/leo/bureaus-agencies/uia/frequently-asked-questions/for-employees/technical-support
Back to Department of Labor and Economic Opportunity

outline of the shape of Michigan state in teal color


Search is currently unavailable. Please try again later.

Popular on michigan.gov

  • Agriculture and Rural Development
  • Civil Rights
  • Environment
  • Health and Human Services
  • Natural Resources
  • Secretary of State

How Do I...

  • Register to Vote
  • Renew My License Plate
  • View assistance programs
Unsupported Browser Detected

The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer. 

Supported Browsers
  • Google Chrome
  • Safari
  • Microsoft Edge
  • Firefox
Technical Support

Technical Support

  1. Bureaus & Agencies
  2. Unemployment Insurance Agency
  3. Frequently Asked Questions
  4. Technical Support
  • What is MILogin?

    MILogin is the State of Michigan's Identity, Credential and Access Management solution. MILogin for Citizens allows you to access your MiWAM unemployment insurance account and your Pure Michigan Talent Connect (PMTC) jobseeker account in one place.

    • MILogin for Citizens is for job seekers and partnering agencies that do not log in to the State of Michigan Network.
    • MILogin for Workers is for State of Michigan employees that log in to the State of Michigan Network.
  • What is the difference between MILogin and MiWAM?
    MILogin is the new single sign on application you will use to access your MiWAM (Michigan Web Account Manager) account. MiWAM is where you can view your unemployment claim, certify for benefits, submit job search contacts, etc.
  • Am I required to have a MILogin account?
    Yes, to access your Unemployment MiWAM account or PMTC account online, you must create a MILogin account. Any online account you had created prior to 11/18/2018 is no longer valid.
  • I am receiving an error when I try to file online, what do I do?

    If you have a question or problem with your claim, you can contact UIA.

    Due to heavy call volumes, especially on Mondays and Tuesdays, callers may experience long wait times. Try these tips before calling:

    • Chat online with an agent through your MiWAM account.
    • Schedule an in-person, phone or virtual appointment with a customer service agent.
    • Call our customer service line (1-866-500-0017) later in the week when wait times are typically shorter.
  • How do I access MILogin?
    You can access MILogin from the Unemployment website at Michigan.gov/UIA. Or you can access MILogin from PMTC website at MiTalent.org and select sign in to get to your MILogin. Once you are signed in, you will be taken to the Talent Dashboard where you can go to your PMTC account to seek jobs or log in to your MiWAM account to view your Unemployment Insurance claim and information.
  • I need technical support with MiWAM. What can I do?

    Visit our MiLogin and MiWAM Help Center. You can also contact UIA.

  • What if my MiLogin account was deactivated?

    If your MiLogin account has been deactivated due to multiple attempts on submitting incorrect security answers during forgotten password reset or an 18-month account inactivity period, you can follow the these instructions to reactivate your account.

    1. Click on the Activate Account button.
    2. Select either email or mobile as your security option and click on the Next button.
    3. Enter the PIN that is sent to your email/mobile and select Next.
    4. Your account should now be activated.

    For other issues/problems with you MiLogin/MiWAM account you will need to contact a customer service representative at 1-866-500-0017 to correct the issue. You can also complete the Technical Issue Form.

  • My Social Security number and/or birth date is not correct.
    This means that the data you are entering does not match the information we have on file for you. You will need to contact Customer Service at 1-866-500-0017 or complete the Technical Issue Form.
  • I tried to login but it said my Social Security number is already in use.
    This means you have created multiple MILogin accounts with UI, PMTC or other State Agencies such as DNR, MiBridges, etc. Please make sure you are using the original username you created to log into your MiWAM account. If you continue to have issues, please contact customer service at 1-866-500-0017 for assistance. You can also complete the Technical Issue Form.
  • What if I did not get my authentication code when logging into MiWAM?
    Verify your phone number, carrier and e-mail address are correct and have not changed since creating your account. Please be patient. While typically your code will be sent immediately, it may take a few extra minutes during high traffic times. Do not continue to submit multiple requests as this will delay the process. If the problem persists, please contact Unemployment Insurance at 1-866-500-0017.
  • What if i entered the wrong phone number for two factor authentication?
    If email was provided, you can authenticate with that instead of text. It is recommend that both phone and email options be included. If the phone is your only option, you will need to speak to a UIA representative at 866-500-0017 to change the number.
  • What if I forgot my password?
    Click on the “Forgot your password?” link from the MILogin for Citizens page to initiate the password reset. You will be asked to enter your current User ID, select a security option to verify your identity, and enter a new password to reset the forgotten password. If you are unable to reset the password from that link, you may contact Unemployment Insurance at 1-866-500-0017 or Michigan.gov/MILogin.
  • What if my account has been locked?
    If your account has been locked, it will automatically be unlocked after 30 minutes. If you continue to get the locked out message after the 30 minutes has lapsed, you may contact Unemployment Insurance at 1-866-500-0017 or Michigan.gov/MILogin. You can also complete the Technical Issue Form.
  • Why doesn't MARVIN give me a payment amount when I call?
    If this happens, it is usually because UIA doesn't have all the information in your file that it needs. It could be that there is a decision about your claim that is pending or that your answer to a question prompted the need for additional information. Make sure that you listen carefully to MARVIN's complete message because you will get instructions about what to do next at the end of the call.
  • Can I change my username, password, email address or phone number?

    First, log in to your MiLogin account. Passwords can be changed by selecting the Change Password tab. Email addresses and phone numbers can be changed by selecting the Update Profile Tab. Usernames cannot be updated at this time.

    For other issues/problems with you MiLogin/MiWAM account you will need to contact a customer service representative at 1-866-500-0017 to correct the issue. You can also complete the Technical Issue Form.

Follow us

Department of Labor and Economic Opportunity
Technical Support
Copyright State of Michigan
Copyright 2025 State of Michigan Mi.gov Home Policies Accessibility Disability Resources Statewide FOIA Directory Departments
Tracking Image