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Contact UIA
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Call UIA
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How to Chat with a Live Agent
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Fax UIA
Call UIA
For general support, call the Employer Support Team at 855-484-2636, option 4 Monday–Friday during normal business hours.
For tax-related concerns (e.g., collections, enforcement, garnishments, bankruptcy, reimbursing billing) call the UIA Tax Division at 855-484-2636, option 5 Monday–Friday during normal business hours.
For Work Share, call 855-484-2636, option 6 Monday–Friday during normal business hours.
Still can’t find what you’re looking for? Contact Employer Support.
Chat with an Agent
You can chat live with a UIA agent in MiWAM, Monday-Friday during normal business hours.
For after-hours support, you can send a message and an agent will reply within 2 business days.
1. Login to MiWAM and click “Chat with an Agent” under the “I Want To” column.
2. Verify your business’ identity by providing the following information:
- Your 10-digit UIA Employer Account Number (EAN)
- Gross pay from most recent report
For service providers: A link to the business must be established in MiWAM before discussing the account.
Still can’t find what you’re looking for? Contact Employer Support.
Fax UIA
You can securely fax correspondence to UIA. Please include your name, Employer Account Number (EAN), signature and date on all correspondence.
For protests or other correspondence use 517-636-0427
For appeals use 616-356-0739
For tax issues use 517-636-0014
Still can’t find what you’re looking for? Contact Employer Support.