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Contact UIA
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Call UIA
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How to Chat with a Live Agent
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UIA Chatbot
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Fax UIA
Call UIA
For general support, call the Employer Support Team at 855-484-2636, option 4 Monday–Friday during normal business hours.
For tax-related concerns (e.g., collections, enforcement, garnishments, bankruptcy, reimbursing billing) call the UIA Tax Division at 855-484-2636, option 5 Monday–Friday during normal business hours.
For Work Share, call 855-484-2636, option 6 Monday–Friday during normal business hours.
Still can’t find what you’re looking for? Contact Employer Support.
Chat with an Agent
You can chat live with a UIA agent in MiWAM, Monday-Friday during normal business hours.
For after-hours support, you can send a message and an agent will reply within 2 business days.
1. Login to MiWAM and click “Chat with an Agent” under the “I Want To” column.
2. Verify your business’ identity by providing the following information:
- Your 10-digit UIA Employer Account Number (EAN)
- Gross pay from most recent report
For service providers: A link to the business must be established in MiWAM before discussing the account.
Still can’t find what you’re looking for? Contact Employer Support.
New: UIA Chatbot
Employers and claimants can ask questions to the Michigan.gov/UIA chatbot. Click on the speech bubble at the bottom right corner of your screen to start a conversation.
Fax UIA
You can securely fax correspondence to UIA. Please include your name, Employer Account Number (EAN), signature and date on all correspondence.
For protests or other correspondence use 517-636-0427
For appeals use 616-356-0739
For tax issues use 517-636-0014
Still can’t find what you’re looking for? Contact Employer Support.