Contact UIA

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Call UIA

For general support, call the Employer Support Team at 855-484-2636, option 4 Monday–Friday during normal business hours.

For tax-related concerns (e.g., collections, enforcement, garnishments, bankruptcy, reimbursing billing) call the UIA Tax Division at 855-484-2636, option 5 Monday–Friday during normal business hours.

For Work Share, call 855-484-2636, option 6 Monday–Friday during normal business hours.

Still can’t find what you’re looking for? Contact Employer Support.

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Chat with an Agent

You can chat live with a UIA agent in MiWAM, Monday-Friday during normal business hours.

For after-hours support, you can send a message and an agent will reply within 2 business days.

1. Login to MiWAM and click “Chat with an Agent” under the “I Want To” column.

2. Verify your business’ identity by providing the following information:

• Your 10-digit UIA Employer Account Number (EAN)
• Gross pay from most recent report

For service providers: A link to the business must be established in MiWAM before discussing the account.

Still can’t find what you’re looking for? Contact Employer Support.

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New: UIA Chatbot

Employers and claimants can ask questions to the Michigan.gov/UIA chatbot. Click on the speech bubble at the bottom right corner of your screen to start a conversation.

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Fax UIA

You can securely fax correspondence to UIA. Please include your name, Employer Account Number (EAN), signature and date on all correspondence.

For protests or other correspondence use 517-636-0427

For appeals use 616-356-0739

For tax issues use 517-636-0014

Still can’t find what you’re looking for? Contact Employer Support.

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