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Scheduling an office visit

  • You can schedule a visit for the next day or up to six months in advance. You can also stop by any office without scheduling ahead and staff will serve you immediately if there is availability, invite you to wait or return for the next opening the same day, or assist you in scheduling a visit convenient for you, often for the next day.

     

     

    If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on "Contact the Secretary of State" also in the upper right corner and we will help you get the information you need.

  • When scheduling your visit online, you must select the option to "Complete appointment" after entering in your information. Once the visit has been confirmed, a message will display on the next page and a confirmation email will automatically be sent to the email address used to book your visit. 

    The confirmation email also includes the option to cancel or reschedule the visit. To cancel or reschedule, select this option - which is dark green - from the top of the message.

    Appointment Screen

    Visits are cancelled if they are made with an invalid email address, or if the same person has made duplicate reservations. 

    You will also have the option to cancel through reminder text messages.   

    If you cannot locate your confirmation email, we advise searching your inbox for an email from scheduling@acuityscheduling.com and checking the junk or spam folders of your email account.

    A reminder email will be sent closer to the date of your scheduled visit.

     

    If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on "Contact the Secretary of State" also in the upper right corner and we will help you get the information you need.

  • Please schedule the office visit in your child's name as they are the customer receiving service. You can use your own email address in order to receive the confirmation email.

     

     

    If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on "Contact the Secretary of State" also in the upper right corner and we will help you get the information you need.

  • If you receive the message above, it means that appointment time was filled by someone else while you were entering your information. You will need to select a different time.

     

     

    If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on "Contact the Secretary of State" also in the upper right corner and we will help you get the information you need.

  • If you are not able to locate the email, it is possible the visit may have been scheduled using a different or misspelled email address. To confirm the details of your office visit, contact 888-SOS-MICH (888-767-6424) and select option 2.

     

     

    If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on "Contact the Secretary of State" also in the upper right corner and we will help you get the information you need.

  • If an office must close due to an unanticipated facility problem, power outage, confirmed COVID-19 exposure, or other safety concern, scheduled office visits may be moved to another area office or will be rescheduled for another day. Customers will be notified via email if their appointment has been moved to another office or needs to be rescheduled due to an office issue.

     

     

    If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on "Contact the Secretary of State" also in the upper right corner and we will help you get the information you need.