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  • COVID-19: Get the latest updates and resources from the State of Michigan. Learn more.

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  • NOTICE: Self-Employed Workers, Gig Workers, 1099-Independent Contractors and Low-Wage workers - DO NOT APPLY AT THIS TIME. Applications will be open in the next few days. If you already applied for unemployment benefits, you DO NOT need to reapply.

    At this time, the MiWAM online unemployment system is not available. Technical teams are working resolve the issue as quickly as possible.‚Äč




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COVID-19 Response

  • COVID-19 Response

    We are aware that phone calls may be resulting in busy signals for some callers and that the online system is responding slowly. This is due to the unprecedented number of claims being filed.  

    We have dedicated additional resources to process the influx of claims and have mobilized our entire team to help you through this difficult time. Here are the steps we are taking:

    • Resources have been reallocated so that nearly every member of the UIA team is working to process claims. 
    • We will begin the process of hiring additional staff to assist with claim processing and phone support.
    • We are monitoring IT systems and have added server capacity to ensure we continue to serve our customers.

    Thank you for your patience as we continue to work diligently to serve you.

    For Employer support, view COVID-19 Employer Webinar.

  • File Online for Unemployment Benefits

    The Unemployment Insurance Agency urges Michiganders to use Michigan Web Account Manager (MiWAM). You will experience longer load times – due to the unprecedented number of claims being filed, it may take several minutes for a page to load. Filing online remains the fastest way for Michiganders to apply for unemployment benefits. View the MiWAM Toolkit for Claimants for step by step instructions on how create your account.

    Helpful tips for applying online:

    • Website load times will be slow. Click a link once, and if necessary, wait for the response without clicking again.
    • Apply online during non-peak hours, 8 p.m. to 8 a.m. The 24-hour website operates faster when fewer people are on the site.

    For information on filing a claim, view Fact Sheet 160 - Claiming Unemployment Benefits in Michigan.

    UIA Local Offices closed as of Wednesday, March 18.

    Unemployment Insurance Agency (UIA) local offices are closed to the public. These changes will remain effective as long as necessary for the health and safety of the public. UIA offices will continue to serve the public and eligible employees are encouraged to apply for benefits online or by calling 866-500-0017.

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