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  • Customer Service Line Update

    The UIA Telephone Customer Service Line (866-500-0017) will be unavailable on Saturday, July 11, 2020, while staff process claims. Sometimes the process requires contact with claimants, so please prepare to receive a call from the Unemployment Insurance Agency by saving 866-500-0017 as a new contact in your cell phone to avoid cell carriers marking the number as spam.

  • Reminder!

    If you’re receiving Federal Pandemic Unemployment Compensation, don’t forget that claims are payable for the weeks ending April 4, 2020, through the week ending July 25, 2020. The additional $600 per week will end when your benefit entitlement expires or the week ending July 25, 2020, whichever one comes first.

  • “Stop Payment Indicator” Notice

    Due to largescale fraud attempts against state unemployment programs across the nation, the UIA has developed additional measures to protect certain claimants by requiring further identity verification and claim eligibility authentication. It is important to note that no personal data from claimants has been stolen from the UIA. If you received a “Stop Payment Indicator” notice on your account, detailed instructions have been emailed and mailed to you on how to submit additional identifying information in order to receive your benefits. There is no reason to take further action until you receive the instructions.

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COVID-19 Response

  • Suitable Work and Refusal to Work

    The Unemployment Insurance Agency (UIA) has developed new guidance on Suitable Work and Refusal of Work for workers and employers.

    While the guidance reminds employers of their obligations to follow workplace safety laws and guidance related to COVID-19, it also focuses on policy that expanding good-cause related to COVID-19 for employees who refuse offers of work and seek to continue receiving unemployment benefits.  

    LEARN MORE 

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