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  • Telephone Customer Service update
     
    The UIA Telephone Customer Service Line (866-500-0017) will be undergoing scheduled system maintenance this weekend.
    • Telephone customer service will be unavailable on Saturday, May 30. Service will resume on Monday, June 1 at 8:00 a.m.
  • “Stop Payment” Notice

    Due to largescale fraud attempts against state unemployment programs across the nation, the UIA has developed additional measures to protect certain claimants by requiring further identity verification and claim eligibility authentication. It is important to note that no personal data from claimants has been stolen from the UIA. If you received a “Stop Payment” notice on your account, detailed instructions have been emailed and mailed to you on how to submit additional identifying information in order to receive your benefits. There is no reason to take further action until you receive the instructions.

    How to Protect Against Unemployment Identity Theft

    When an individual files a claim for unemployment insurance, they will receive a written Monetary Determination letter. If you receive this letter (Form UIA 1575C) and you have not applied for unemployment benefits, or the name on the form is not yours, you may be a victim of identity theft. If this happens, notify UIA immediately online using MiWAM to Report Identity Theft

    More tips on how to prevent unemployment identity theft.

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COVID-19 Response

  • COVID-19 Response

    With the expanded eligibility and increased benefits of the CARES Act, the Unemployment Insurance Agency is working to ensure that the emergency relief needed reaches all eligible Michiganders. We continue to appreciate your patience as we work to process the historic need for unemployment benefits.

    Important employee information:

    • Self-employed, gig workers, 1099-independent contractors, and low wage workers can now apply for benefits through the Pandemic Unemployment Assistance. PUA applicants will receive a confirmation number when PUA application has been accepted. PUA claims remain in draft status until processing begins on 4/20/20.
    • UIA has started to distribute the additional federal unemployment benefit of $600. This is in addition to benefits provided by Michigan.
    • If you have applied for benefits and were denied – you do not need to reapply. The UIA will get information to you regarding the next steps if you are eligible.
    • Every eligible employee in Michigan who applies for unemployment benefits will receive them.
    • Impacted employees have 28 days from the date of their work stoppage to apply for benefits.
    • Approved claims will be back-dated to reflect the date in which a claimant was laid-off or let go from their job due to COVID-19.
    • Benefits have been expanded to 39 weeks.

    For Employer support, view COVID-19 Employer Webinar.

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