If you encounter Additional Claim required, this means the claim is suspended and the claimant must reactivate the claim for payment. There can be several circumstances in which your claim will close and you need to file an additional claim. When this happens, you cannot continue to certify; you must reopen your claim by filing an additional claim.
Filing an additional claim is required when:
If you see "Additional Claim Required" on your certification, go to your account page, click the "View all Claims" hyperlink then you will see under alerts "File an additional claim." You will be taken to the Reopen/Additional claim filing page to answer a few questions.
Typically means that you have used all of the benefit weeks you were entitled to during your benefit year. All weeks of entitlement on your claim have been paid out. File a new claim if your benefit year has ended. If extensions are available, you'll be notified once you near the end of your benefit year or if you will soon exhaust your available weeks.
If needed, other types of assistance may be available through MDHHS.
Issue Closed Level 1: This means a decision has been made regarding your eligibility or qualification for benefits.
Issue Closed Level 2: This means a decision has been made regarding a protest on a previously closed Level 1 determination. If you disagree with the (re)determination, you may submit a statement protesting the decision.
Your statement should indicate the reason(s) you disagree with the decision.If your protest is over 30 days from the mail date of the (re)determination, explain why you did not submit your protest within 30 days. You can submit your protest through your MIWAM account.
After accessing your MIWAM account:
A monetary determination is the form that included information on if you claim has been allowed or denied based on the wages you have earned. It includes:
To review your Monetary Determination letter in your MiWAM account, click on the 'Correspondence' tab. Go to 'Unread Letters' and click on 'View Letters'. Click on 'UIA 1575C - Claimant Mondet'. Additionally, you can find this letter under the 'Determination Status' tab. Click on the blue 'Letter Id' hyperlink on the left of 'Monetary Determination'.
When there is an issue, a situation, or condition that affects the claimant's benefits rights, the UIA must investigate. This is called a non-monetary issue. Typically, a non-monetary issue means that the claimant certification was accepted but is not yet payable because there's an issue that needs to be reviewed first.
Make sure you have responded to all fact-finding requests mailed to you or sent to your MiWAM account and that your contact information is correct in case additional information is needed from you.
Continue to certify bi-weekly while you wait for our team to review the issues with your claim.
For more information about this issue, go to your Determination Status tab.
This occurs when your financial institution returns the payments we sent to them. Payment was returned due to a closed bank account or an invalid account number. Make sure that your routing number and account number have been input correctly.
To update account information or change your payment method through your MiWAM account; once you access your account select the Claim ID, and then click on the Claimant Services Tab, and then click on Modify Benefit Payment Method. You may also call 1-866-500-0017 and select option 2.
"Pending-adjudication" means that there is an open investigation, or non-monetary issue, on the claim. Typically, a non-monetary issue means that the claimant certification was accepted but is not yet payable because there is an issue that needs to be reviewed first. When there is an issue, a situation, or condition that affects the claimant's benefits rights, the UIA must investigate. This is called a non-monetary issue. Issues are resolved in the order in which they are received.
Once the review or investigation concerning your eligibility for benefits is complete, you will be notified in your MiWAM account. Continue to certify bi-weekly while you waitfor our team to review the issues with your claim.
A stop payment indicator is placed on a claim to prevent payment. This may be related to a variety of reasons such something dealing with fraud/identity theft or something that may be pending on the claim that needs further review or investigation.
Due to large-scale fraud attempts against state unemployment programs across the nation, the UIA has developed additional measures to protect certain claimants by requiring further identity verification and claim eligibility authentication. It is important to note that no personal data from claimants has been stolen from the UIA. If you received a "Stop Payment" notice on your account, detailed instructions have been emailed and mailed to you on how to submit additional identifying information in order to receive your benefits. There is no reason to take further action until you receive the instructions.
Rework is a way to end a disqualification. A claimant must requalify for benefits by “rework” before again becoming entitled to benefits. The rework amount must be earned through performing work in liable employment. As proof that you earned the rework penalty requirement, you must provide evidence of the earnings, such as pay stubs.
