Secretary of State
DECEMBER 15, 2020
Michiganders will soon have more ways to do business with the Secretary of State, including renewing their standard and enhanced driver’s licenses and state identification cards at self-service stations and online. They will also be able to go online to request their own driving records and, when eligible, add a motorcycle endorsement to their license.
“This spring, customers will be able to do even more of their business with us at our self-service stations and from their homes,” said Secretary of State Jocelyn Benson. “This is another way we are continuously improving the customer experience at the Department of State.”
The new options will be available in March of 2021 thanks to a long-desired technology rehaul of the driver-record database. That new system will be securely merged with the upgraded vehicle record database that Secretary Benson implemented shortly after she was sworn into office in 2019. Work to rehaul the driver database has been in process since then.
The changes will also enable customers to use the more than 130 self-service stations the department has in branch offices and other locations statewide, including select Meijer, Kroger, and local grocery stores, to request an ID replacement, and add their name to the state’s organ donor registry. Transactions on the machines are currently offered in English, Spanish, Arabic and Vietnamese. All accept credit card payments and some accept cash.
New procedures will also be implemented:
Additional details and customer conveniences made possible by the technology rehaul will be announced closer to the launch. Visit Michigan.gov/SOS to access online services and to find a self-service station near you.
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Tracy Wimmer at 517-281-1876.
We welcome questions and comments at the Contact the Secretary of State page.
Customers may call the Department of State Information Center to
speak to a customer-service representative at 888-SOS-MICH (767-6424).