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CARS e-Services

  • No.  Section 248l of the Michigan Vehicle Code states that only Class B (Used or Secondhand Vehicle Dealers) are required to attend dealer training and certify as such on a vehicle dealer renewal.

    Class B dealers that held a valid license on or before March 20, 2019, are required to attend training in the 90 day period following the issuance of their next license renewal [MCL257.248l].  Class B dealers that attended dealer training since March 20, 2019, are not required to attend another training to fulfill this requirement.

    Class B Dealers are also required to ensure that a designated individual from each retail sales location complete dealer training 1 time in each 24-month period.  The same individual cannot be designated for more than 3 retail locations.

    The Used Vehicle Dealer Training Requirement flowchart has been created to help determine if training is required.  Dealers can sign up for training through their e-Services account.  If you have further questions on the training requirement, please contact the Business Regulation Section at BLRD@michigan.gov.

  • Dealer classes are limited to the number of users that can issue BFS-4 Temporary Registration, unless approved by the Business Licensing Section.

    A Dealers:  3 BFS-4 Temporary Registration users - Assigned to the first three individuals added to the account
    B Dealers:  2 BFS-4 Temporary Registration users - Assigned to the first two individuals added to the account

    If more users are needed, please contact the Business Licensing Section with justification for your request licensing@michigan.gov.

  • Yes. Since the registration number printed on the temporary registration is assigned to the vehicle that was sold, the BFS-4 Temporary Registration can only be used for that particular vehicle. BFS-4 Temporary Registrations will not print after the date of expiration of the permit.

  • Yes, but only within 24 hours of issuing the BFS-4 temporary registration.  The 24-hour period starts from the time of issuance and not the day of issuance.  For example, if the permit was issued at 6:00pm on Friday, it can be cancelled through your e-Services account until 5:59pm on Saturday. Please use these steps to cancel a BFS-4 temporary registration on e-Services.

    Please note: The issuance of a BFS-4 is the last step in the vehicle delivery process.  The BFS-4 permit should not be ordered through e-Services prior to completion of purchase documentation.

  • No. This process does not change. An out of state transit permit should be completed. These permits will still be available at the branch for purchase.

  • As an account manager, you may check for authorized users by accessing the “Manage Account Access” link in your CARS e-Services account. A list of users with their access level will be displayed. You also may request a different access level for the account users associated with a dealership. You do not have the ability to automatically increase your allotment of account users issuing BFS-4 Temporary Registration permits. To add more BFS-4 Temporary Registration users, please contact Business Licensing at Licensing@Michigan.gov.

  • To set up your account, please visit CARS e-Services.

    For a tutorial please select CARS Dealers Authentication

  • The fee calculator is now housed within your e-Services account.  This calculator is the same calculator that is used at our branches which searches on the VIN, and will eliminate the discrepancies that dealers are having when dropping off deals.  All access levels within your e-Services account will have access to the plate calculator.  An additional access level has been added to e-Services to only allow for the plate calculator role.  For step-by-step instructions, please follow the Upgraded Fee Calculators tutorial.

    Please note the calculator on the public site is different.  For best results, use the calculator inside your eServices account.

  • The following tutorial will walk you through the steps to issue a BFS-4

    Issue a BFS-4

  • Dealers should click on the "More…" hyperlink. Under the Permits section select the "Issued Permits" hyperlink to obtain a list. To print the list, click on the Export tab.

  • Account Managers in e-Services are be able to request access for new users and modify user access under their account.  The account manager requests to add users through their account. The new user is emailed an authorization code. Then the new users creates their MILogin account using the authorization code that is emailed directly to them to establish their profile in the dealer account.  For step by step instructions, please click on this tutorial: PDF for Dealer Account Managers

  • To reprint a temporary plate, you will need the temporary plate number. You can find the number under the 'Issued Permits' tab.

    1. Sign into your dealer account
    2. From the Dealer Account section select the "More…" hyperlink

    a.            Under the heading: 'Permits'

    i.              Click: 'Search an Issued Permit hyperlink'

    ii.             Enter the BFS-4 number

    iii.            Click: Search

    iv.           Click: View Permit

    NOTE: Make sure your pop-up blocker is off on your computer

  • If more than 24 hours has lapsed since the BFS-4 Temporary Registration 15-Day Permit was issued, the dealership cannot cancel/void the form and no additional BFS-4 Temporary Registrations can be issued to the vehicle.  In order to remove the BFS-4 hold on the vehicle,  the dealership must apply for a resale title or complete the customer transaction.

    Please note: Issuing a BFS-4 Temporary Registration 15-Day Permit should be the last step in the vehicle purchase process.  The BFS-4 Temporary Registration 15-Day Permit should not be issued through eServices prior to the completion of the vehicle purchase documentation.  When transfer of ownership has occurred, the application for title must be submitted to the Michigan Department of State (MDOS) within 15 days of delivery, per MCL 257.217(4).  Transfer of ownership has occurred when the purchaser signs the title, or application for title (RD-108), and takes delivery of the vehicle, per MCL 257.233(9). 

    If the purchaser’s loan approval is denied after delivery of the vehicle, the application for title must still be completed.  Please see section 3.4 in Chapter 3 of the Dealer Manual on how to handle a transaction when the vehicle loan is rejected. 

  • The following payment options are available:

    • Electronic Funds Transfer (EFT) – dealers may register their bank account on CARS e-Services. Dealers that already have their EFT registered will be converted. This is a nightly charge on the account towards the transactions that occurred that day.
    • eCheck – This is a one-time transaction.
    • Credit Card – (with processing fee) – This is a one-time transaction
  • Dealers are allowed one Account Manager. The Account Manager will assign access for other staff to CARS e-Services.

  • It may be likely that you have exceeded the number of Temporary Registration users.  You should contact the Business Licensing Section at licensing@michigan.gov to request the additional users be activated.

  • Only for Class B vehicle dealer applicants. PA 420 of 2018 went into effect March 20, 2019, which requires all applicants for a Class B used vehicle dealers to attend prelicensure training within 6 months prior to the date of their application.  The pre-license training is required for any applicant, partner of the applicant, or each officer of the applicant, as applicable, for the original eligible used vehicle dealer license.

    In addition, every Class B dealer applicant shall select a designated individual to complete the continuing education dealer training program in the 90 day period following the issuance of the license.  Newly issued Class B vehicle must select a designated individual for each of its retail sales locations.  The dealer cannot select a single individual to be the designated individual for more than 3 locations.  See MCL 247.248 and MCL 257.248l for more information.

    Renewing Class B vehicle dealers also have a training requirement.

  • CARS is compatible with most operating systems and browsers including:

    Operating Systems

    • Windows
    • Android
    • iOS

    Browsers

    • Google Chrome
    • Mozilla Firefox
    • Microsoft Internet Explorer
    • Safari
    • Microsoft Edge
  • Purchasers can drive on a properly completed RD-108 which will prove ownership of the vehicle. The BFS-4 Temporary Registration number MUST be printed on the RD-108. Once the BFS-4 Temporary Registration is able to be printed, you should get the Registration to the buyer expeditiously to avoid the buy from being stopped by law enforcement.

    1. The requested authorization code will be emailed or mailed to you, as the primary account holder on file with Business Licensing. (This may or may not be the “Master Account Holder,” depending on how your business group is structured.) You provide the authorization code by email or telephone to the new account user.

    2. The new account user will sign on to CARS e-Services and follow the steps for setting up an account using the authorization code provided by you, the primary account holder.

    Keep the following points in mind.

    1. The new account user must log on to CARS e-Services to create an account and request an authorization code.
      Keep the following points in mind.

    2. A new authorization code will be generated for each user added to the account. No two codes are the same and they cannot be shared among users.
  • For new Class B dealer applicants: PA 420 of 2018 went into effect March 20, 2019, and requires all new Class B used vehicle dealers to attend prelicensure training within 6 months prior to the date of their application.  The training is required for any applicant, partner of the applicant, or each officer of the applicant, as applicable, for the original eligible used vehicle dealer license.

    Every Class B dealer shall select a designated individual to complete the dealer training program.  New Class B dealers will have 90 days to select a designated individual for each of its retail sales locations.  The dealer cannot select a single individual to be the designated individual for more than 3 locations.  See MCL 247.248 and MCL 257.248l for more information.

    For renewing Class B dealers: PA 420 of 2018 went into effect March 20, 2019, and requires all renewing Class B dealers to have a designated employee at each retail sales location that has completed the standard or continuing education dealer training programs as required by MCL248l(3) or (5) as applicable.

    Class B dealers that held a valid license on or before March 20, 2019, are required to attend training in the 90 day period following the issuance of their next license renewal [MCL257.248l].  Class B dealers that attended dealer training since March 20, 2019, are not required to attend another training to fulfill this requirement.

    Class B Dealers are also required to ensure that a designated individual from each retail sales location complete dealer training 1 time in each 24-month period.  The same individual cannot be designated for more than 3 retail locations.

    The Used Vehicle Dealer Training Requirement flowchart has been created to help determine if training is required.  Dealers can sign up for training through their e-Services account.  If you have further questions on the training requirement, please contact the Business Regulation Section at BLRD@michigan.gov.

  • Standard 8 ½ x 11 paper. However, you may elect to purchase special waterproof paper, or waterproof wrappers.  However, this is not required. BFS-4 temporary tags will still be allowed to hang in the back window of the vehicle, as long as the permit is clearly visible to law enforcement.

  • CARS e-Services will have the following transactions available for use as a dealer:

    • Renewal of your dealer license
    • Managing your account including, but not limited to:
      • Electronic Funds Transfer (EFT)
      • General contact information
      • Business hours, and designated SOS Branch Offices
      • Update temporary business hours
    • Registering for training
    • Requesting and renewing dealer plates
    • Calculating plate/registration fees
    • Looking up Repeat Offenders
    • Issuing BFS-4s Temporary Registrations from your own computer/printer
    • Storage of the BFS-4 Log in CARS
    • Electronic Lien and Title actions:
      • Transfer ownership to or purchase from another dealer a vehicle with a Michigan title that is held electronically.
      • Assume a Lien for an electronically held Michigan title
      • View pending transfers of electronically held Michigan titles
      • Verify a title is held electronically
      • View a list of electronically held titles in the dealers name.
  • Please visit Online services to request a new authorization code.

    You will need your dealer license number and the first 5 digits of the dealer's address.  The authorization code will be mailed or emailed.

    For step-by-step instructions on how to request a new authorization code, please visit Online services.

    There you will find additional assistance accessing your Online services account.

  • The new RD-108 automatically calculates as numbers are entered.  You must ensure the numbers are being entered in the correct space. 

    The red boxes are a running total based on the amount in box 7 and the amounts placed in boxes 8, 9, 10 and 11.  If a customer is trading in a vehicle, the amount the customer receives for the trade in should go in the green box.  You cannot input a number in the red box.  These fields are locked and based off a calculation.  If the vehicle being traded in is subject to a lien, the payoff amount is entered in the yellow box. 

    Please note that the red boxes will show an amount whether or not a vehicle is being traded in since it is a running total.  If no vehicle is being traded in, please leave the green and yellow boxes empty. 

  • The electronic payment system that State of Michigan uses will only allow two transactions for the same dollar amount from the same payment method in a 30 minute timeframe. This is in place to limit erroneous chargers that could occur from users interrupting payment requests by repeated clicking submit or using the web browser’s navigation buttons. If you know you will need to issue multiple temporary permits in this timeframe, please consider grouping them in the checkout basket and paying for multiple permits at once. Another solution would be to register for electronic funds transfer (EFT) by using the “Manage Bank Account” hyperlink in the upper right of you dealer e-Service homepage, the same page you issue permits from. Please note that only the Account Manager has access to setup EFT.

  • No. However, if there are any questions on the CVR application or how to process transactions through the application please contact the CVR Helpdesk. Any questions related to Michigan Department of State procedures or paper work can be referred to the MiEFS helpdesk at 517-636-0571 or DealerDirect@Michigan.gov.