More than a million transactions processed through Secretary of State's new self-service stations

Self Service StationOCTOBER 19, 2020

Get tabs, registration in 2 minutes using kiosks around the state

The Michigan Department of State’s new self-service stations saw their one-millionth transaction completed Friday, Oct. 16.

The department began replacing legacy kiosks and expanding locations nearly a year ago.

Renewal transactions are available for many automobiles, motorcycles and watercraft, with tabs printed instantly for automobiles and motorcycles, and watercraft tabs mailed to customers. Transactions often can be processed on the machines in less than two minutes.

To date, 127 new self-service stations have been installed across the state, replacing 93 legacy kiosks. Plans are in progress to install another 23 machines. Machines are available in various Secretary of State branch offices as well as various Kroger and Meijer stores. All stations accept American Express, Discover, Visa and Mastercard, and some accept cash.

“More and more customers are using our convenient, reliable self-service stations,” said Secretary of State Jocelyn Benson. “Customers appreciate that they can quickly renew their vehicle registration and get their tabs at numerous locations across the state, often while doing their grocery shopping.”

Customers can scan the barcode on their renewal notice at the machine or they can simply enter their license plate number and last four digits of their Vehicle Identification Number (VIN).

Transactions are offered in English, Spanish, Arabic and Vietnamese, and anyone eligible to process an automobile, motorcycle or watercraft renewal transaction online also can use the self-service stations.

Most self-service stations are available 24 hours a day, seven days a week. Visit Michigan.gov/SOS for details on self-service station usage and an up-to-date list of locations.

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Tracy Wimmer at 517-281-1876.

We welcome questions and comments at the Contact the Secretary of State page.

Customers may call the Department of State Information Center to
speak to a customer-service representative at 888-SOS-MICH (767-6424}.