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Home Heating Credits FAQs
Home Heating Credits FAQs
General FAQs
- Who or what is a heat provider?
- Can I still use my energy draft if there is a mistake on it?
- Can I still use my energy draft that includes the name of my deceased spouse?
- Home Heating Credit Information
- How do I check the status of my home heating credit?
- How do I file for a home heating credit?
- What is a household member?
- I was sent an energy draft but I can't use it because...
- Should I use the standard or alternate method to calculate my home heating credit?
- View information about Home Heating Credits and other Energy Assistance programs.
- What common mistakes are made when completing the Michigan Home Heating Credit Claim (MI-1040CR-7)?
- What is the definition of total household resources?
- What should I do if I am having problems getting credit for my energy draft or obtaining a refund of the overpayment from my heat provider?
- What should I do if I lost my energy draft?
- What should I do if I was sent an energy draft but my heat costs are included in my rent?
- What should I do if my heat provider has no record of receiving my energy draft that I mailed to them?
- What should I do if my heat provider will not accept my energy draft?
- What should I do if my home heating credit has been processed but I have not received the energy draft that was issued?
- What should I do with the energy draft if the taxpayer is now deceased?
- When should I file for the home heating credit?
- Who qualifies for a home heating credit claim?
- Why is Treasury requesting additional information on the MI-1040CR-7?
Energy Providers FAQs
- Are we required to refund the energy draft amount to a customer who is currently living out of state?
- Can we accept a prior year energy draft for payment on a current account?
- Can we charge tax, handling fees, delivery fees and /or service fees to customers who pay with energy drafts?
- Do we immediately have to credit a customer's account when they pay with an energy draft or can we wait until we get our money from the state first?
- How do I complete the Batch Header Form?
- Is it possible for more than one energy draft to be applied to the same account if the customer has roommates?
- What do we do if we received a check for a batch of Home Heating energy drafts, but we lost the copies of the customers' energy drafts we submitted for payment.
- What happens if I lose an energy draft and I have already provided the customer with their heating supply?
- What happens if a customer gives me an energy draft to pay on their current account, yet they owe on a previous bill? Can I apply the remaining amount towards the past due bill?
- What should we do if a customer claims they sent us an energy draft but we have no record of receiving one?
- What should we do if we receive an energy draft from a former customer?
- What should we do with an energy draft if a customer submits a draft to us for payment on a business account?
- Where is the check we were expecting for the batch of energy drafts submitted for payment?
- Who do I inform of any changes or corrections needed for my business?
- Why did I receive a letter stating that I was not going to get paid for a particular energy draft? Will I be able to collect the money at a later date, or do I have to get it from the customer?
- Why is there an invoice number field on the batch header?
- Do I include the full amount of unemployment income received in total household resources (THR)?
- What should we do if the amount of the draft exceeds the balance owed?
Replacement Check/Home Heating Draft FAQs
- What should I do if I have not received my check/draft?
- What should I do if my check has been paid and I did not cash it?
- What should I do if my check/draft has been damaged?
- What should I do if my check/draft has been returned to Michigan Department of Treasury?
- What should I do if my check/draft is lost or stolen?
- What should I do if my energy draft was sent to a heat provider in error because I do not have an account?
- What should I do if my name is incorrect on my check/draft?
- What should I do if the amount of my check/draft is incorrect?