The Michigan Department of Licensing and Regulatory Affairs (LARA) will never ask you to provide credit card numbers or other personal information by phone, text, email, or mail. LARA has identified fraudulent communications impersonating department staff. These scams may include requests for payment or personal information. Please do not respond to these messages and report any suspicious activity to LARA‑Safety@michigan.gov. (This email is for fraud purposes only; messages unrelated to LARA‑related fraud will not receive a response.)
Examination Information
The collection agency license manager/owner-manager exam is administered for the Department by PSI Services LLC, (PSI). Once license applicants have been approved by the Department to be eligible to sit for the exam, that information is transmitted to PSI. Applicants are advised by the Department to contact PSI directly.
Once advised, applicants access PSI directly to schedule their exam. The PSI Candidate Information Bulletin (CIB) is located at the PSI website: www.psiexams.com and instructions are located there concerning methods that can be used to apply, payment methods and other important examination information.