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Who We Are
The Bureau of Survey and Certification (BSC) is where advocacy, regulation, and compliance intersect. The BSC team is responsible for ensuring laboratories, health, and long-term care facilities operating in the State of Michigan maintain compliance with federal regulations that impact the quality of care received at participating facilities.
Our team is equipped with dedicated and experienced Registered Nurses, social workers, sanitarians, fire safety inspectors, and other medical professionals who have the unique job of going into facilities to ensure that the quality and safety standards set forth by the Centers for Medicare and Medicaid Services (CMS) are being followed. BSC healthcare surveyors, sanitarians, and inspectors routinely meet directly with patients, residents, and family members to make sure ensure they are receiving safe, quality care. As part of their role, they also work directly with frontline staff who deliver care and ensure they are following appropriate regulations that impact the quality of care they provide. Find out more about the remarkable roles of our team in the sections below.
The Perfect Fit: Michigan Health Care Surveyors Combine Expertise with Teamwork
The Bureau of Survey and Certification is looking for compassionate and dedicated team members. Are you interested in making a difference in the lives of Michiganders? BSC is currently hiring Registered Nurses, sanitarians, licensed social workers, and more!
Environmental Sanitarian
BSC environmental sanitarians investigate the health and safety within healthcare facilities, focusing specifically on inspecting the environmental conditions of food safety, the physical environment, and other factors impacting public health. Sanitarians identify deficient practices and risks to patient or resident health and safety. They enforce environmental regulations that ensure the safety of food, water, and the general physical environment for patients and residents. BSC environmental sanitarians possess advanced degrees in the physical or biological sciences, sanitary science, or environmental health, and many hold the Registered Sanitarian (RS) or Registered Environmental Health Specialist (REHS) professional credentials and are members of state and national professional associations.
Fire Safety Inspector
BSC fire safety inspectors ensure that acute health and long-term care facilities comply with applicable fire safety codes, standards, and various state and federal laws, rules, and regulations. Fire safety inspectors use their professional knowledge and training to ensure the proper maintenance and operation of safety equipment, such as fire extinguishers, fire alarm systems, fire suppression systems, and other fire safety components of healthcare facilities. They review architectural and construction documents and specifications to ensure compliance with applicable fire safety codes and standards so that all physical buildings are up to code with federal regulations. BSC fire inspectors possess various degrees and training in fire safety, including associate and bachelor’s degrees in fire sciences and other fire safety-specific credentials, including NFPA Fire Inspector I and II. Many are also members of state professional associations.
Health Care Surveyor
BSC healthcare surveyors conduct onsite surveys to evaluate the performance and effectiveness of healthcare providers and long-term care facilities to ensure compliance with federal regulations. Through keen observation, healthcare surveyors identify areas of noncompliance and other factors that jeopardize the health and safety of residents, as well as investigate allegations of harm. BSC healthcare surveyors possess a wide range of knowledge and skills from the following disciplines: sanitation, dietetics, nursing, pharmacy, speech therapy, psychology, occupational therapy, physical therapy, respiratory therapy, and/or social work. In addition to these degrees, every BSC healthcare surveyor must pass the Surveyor Minimum Qualification Test and achieve SMQT certification to conduct investigations on behalf of CMS in the State of Michigan.
Laboratory Evaluation Specialist
BSC laboratory evaluation specialists are responsible for ensuring laboratories that test human specimens for the prevention, diagnosis, and treatment of disease are following the federal Clinical Laboratory Improvement Amendments (CLIA) requirements. The BSC surveyors visit clinical laboratories throughout the state to observe staff performing tests and review documents for specimen collection, procedures, quality control, quality assurance, maintenance, staff qualifications, proficiency testing, and competency. BSC laboratory evaluation specialists hold a bachelor's degree in medical technology, clinical laboratory science, or biology, and possess professional certification with the American Society of Clinical Pathologists, American Medical Technologists, and the American Association of Bioanalysis.