Contact Us

There are two divisions responsible for long term care providers:

• Federal Survey and Certification Division (Federal Certification)

• Health Facility Licensing, Permits and Support Division (State Licensing)

Long-Term-Care State Licensing – Andrea Moore Manager
611 W Ottawa Street
Lansing, Michigan 48909
P.O. Box 30664
Phone: 877-458-2757
Fax: 517-763-0213
Email: Lara-BCHS-LTCSLS@michigan.gov 

Department of Licensing & Regulatory Affairs
Bureau of Community and Health Systems
Complaint Intake Section 
Email:  bchs-complaints@michigan.gov 
Phone:  1-800-882-6006
Fax:  (517) 335-7167

Michigan Qualified Interpreter Program-Colleen Curtis, Administrative Law Specialist
E-Mail:  LARA-BCHS-Qualified-Interpreter@michigan.gov
Phone:  517-335-1980

Health Facilities Engineering Section-Andrea Wiggins, Manager
Phone: 517-241-3408
Fax: 517-241-3423
E-Mail:  LARA-BCHS-HFES@michigan.gov

Heather Hosey, Division Director
611 W Ottawa Street
Lansing, MI 48909
P.O. Box 30664
Bureau Main Phone: 517-335-1980
Division Main Phone: 517-241-1970
FAX: 517-763-0213
E-Mail: BCHShelp@michigan.gov

The regional map is designed to assist providers in easily identifying the manager that has oversight for a particular facility.

Lansing – Main Office (Michelle Roepke, Director)
611 W Ottawa Street
Lansing, MI 48909
P.O. Box 30664
Bureau Main Phone: 517-335-1980
Division Main Phone: 517-284-8953
FAX: (517) 763-0214 

Detroit – Branch Office
Cadillac Place, Suite 11-150
3026 W Grand Boulevard
Detroit, MI 48202
Phone: 517-284-8953
FAX: (517) 763-0214

Gaylord – Branch Office
931 S Otsego Avenue, Suite 3
Gaylord, MI 49735
Phone: 517-284-8953
FAX: (517) 763-0214