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MiPLUS FAQs

MiPLUS FAQs

Important Notes for Using MiPLUS

 

  • MiPLUS supports all major internet browsers including Chrome, Edge, Firefox, and Safari. If any issues occur while using one browser. We encourage you to switch to a different browser and try again.

  • We recommend using a desktop or laptop computer to complete the registration and renewal process, particularly if you are having trouble using a mobile device.

  • Please review the videos or print out the instructions on "How to Register an Account in MiPLUS" and "Renew Your License" before calling or emailing as they might answer your questions.

  • You must LOGIN to the MIPLUS licensing system BEFORE you try to renew your license.

  • If after you login your license does not show up for renewal do not submit an application for a new license, please contact the Department so we assist you.

  • The application and renewal process requires payment with a credit or debit card - Visa, Mastercard, American Express, or Discover. Pre-paid credit cards are also an option, but please make sure they are registered and activated before starting the application or renewal process.

  • While the average time to receive a new license is 4-6 weeks and could be sooner if all required documents are received with the application, renewals are generally completed within a few days. You will receive an email confirmation of your payment within 24 hours and an electronic copy of your license through email once it is issued.

  • If you receive an error that says either your email address or username are already in use by an existing Citizen Access account, you can still use the same email address or user name by following the instructions found HERE.

  • Changing your name as part of the renewal process WILL slow down your renewal as name change documents have to be reviewed by staff before your renewal is processed. If all documentation required for a name change is not received at the time of renewal, your license will be renewed with the name on file.

    Alternatively, you can renew your license first and then follow the steps to “Modify a License” to change your name. While your renewal license will have your old name, when you “Modify Your License” a free copy of a license with your new name will be emailed to you. (hard copies are $10)

  • To view your existing records, log into MiPLUS then click on the word “Licenses.”

  • To change your name and/or address on your license, to order a reprint, add a specialty to your license or apply for relicensure, log into MiPLUS then select “Modification” next to your license number.

  • To have your MiPLUS password reset, you can either call our office at 517-241-0199 or send an email to  bplhelp@michigan.gov. You can also attempt to reset your password yourself if you click on “forgot password”, however, you must remember your security question and answer.