MRS for Vendors

MRS Vendor Manual

MRS is committed to providing high-quality services to individuals with disabilities to obtain and maintain employment. MRS partners with qualified vendors to provide vocational rehabilitation services to MRS participants. The MRS Vendor Manual provides a central location for information regarding the process to become a vendor, communications, expectations, reporting requirements, payment processes, and service definitions and requirements. It is the responsibility of MRS vendors to review and understand the provisions of the MRS Vendor Manual.

Open the MRS Vendor Manual

10/22/2025 MRS Vendor Information Session for Vendors that Provide Audiology-Related Services

Michigan Rehabilitation Services (MRS) hosted an information session on October 22, 2025 for vendors that provide audiology-related services.

Key elements reviewed for hearing aid service delivery:

Vocational Needs Assessment (VNA): Audiologist play an essential role in identifying employment-related hearing barriers and recommending devices that directly support employment.
Least Cost: Services provided by MRS must be provided at the lowest cost that meets the individual’s employment-related needs. Extended warranties or battery supplies should not be included in hearing aid quotes.
Financial Contribution: Individuals receiving services with MRS are encouraged to contribute toward the cost of services. However, if a more expensive option is selected over the least cost option that meets their employment-related needs, the individual must pay the difference.
Comparable Services/Benefits: MRS is required to explore other sources such as federal, state, health insurance, and other appropriate entities before authorizing services. These benefits must be applied when available. The source of comparable services/ benefits for hearing aid devices are typically employee benefits and health insurance coverage.
Competitive bidding: MRS staff are required to obtain written, competitive bids for the purchase of all goods and services quoted at $5,000 and beyond. Competitive bidding is not intended to serve as a pricing guide for vendors. It’s not designed to prompt vendors to adjust their prices to just below the bidding threshold.

Please submit policy related questions to LEO-MRS-PolicyUnitSupportCenter@michigan.gov. Additional resources include the MRS Rehabilitation Services Manual contains policies, procedures, and other supporting documents for the provision of vocational rehabilitation services. The MRS Vendor Manual outlines vendor expectations, legal, and regulatory requirements.

We look forward to continuing our partnership as we work together to provide meaningful services to individuals with disabilities.

7/24/2025 MRS Vendor Training Session

Michigan Rehabilitation Services (MRS) hosted a virtual training session for existing and prospective vendors on July 24, 2025, during which MRS discussed vendor needs, requirements to provide services, vendor payment process, and many other vendor items. Questions asked during the training session and in the post-session survey are answered in the Q&A document below.

MRS Information Session for Vendors on Publication of the MRS Vendor Manual

MRS conducted an information session on March 27, 2025 to provide vendors information on the publication of the MRS Vendor Manual. The recording of that information session and a follow-up Q&A document can be accessed on this page.

Vendor Manual Information Session Q&A Document

MRS Rates of Payment for Vendor-Provided Services

In 2017, the Rehabilitation Services Administration (RSA) conducted a review and on-site monitoring of the MRS program as authorized under Title I of the Rehabilitation Act. One major finding was identified related to the reasonableness of rates of payment for vocational rehabilitation services. MRS partnered with Public Consulting Group, Inc (PCG) to assist in meeting federal cost principles of allowability, reasonableness, and allocability to the program.

Discover more information regarding MRS's rate restructuring on the following page, including the rate recommendation reports, fee schedule, and recordings of information session meetings.

Information Regarding MRS Rates of Payment for Vendor-Provided Services

If you are not a State of Michigan vendor and would like to become one, visit the Department of Technology, Management and Budget's How to Register as a Vendor page.

It will be helpful to sign up here and select MRS communications to be on a future listserv group.

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Email: LEO-MRS-Vendor@michigan.gov

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517-241-5324 or Toll free: 1-800-605-6722

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