All Department of State offices will be closed in observance of Memorial Day on Monday, May 26.
Michigan Department of State issued over 200K REAL IDs in past 12 weeks
May 23, 2025
Secretary of State offices served 90% of Michiganders within 20 minutes of their appointment time
LANSING, Mich. – In the 12 weeks around the May 7 federal REAL ID deadline for all U.S. air travelers, Michigan Department of State (MDOS) employees issued over 200,000 new or upgraded REAL IDs, bringing Michigan’s compliance rate over 76%. Despite the high demand over the last few months, branch office staff served more than 90% of customers within 20 minutes of their scheduled appointment time.
“The hardworking staff at our branch offices throughout the state rose to this challenge and set a new standard of exceptional public service,” Secretary of State Jocelyn Benson said. “I’m grateful for their dedication and commitment to excellence, which ensured a smooth process for Michiganders during a potentially disruptive transition. This is what it means to have a state government that truly works for people.”
From Feb. 23 to May 17, MDOS employees issued 202,571 REAL ID-compliant driver’s licenses or state IDs to Michiganders. The week of May 4 was the busiest of the year, with 28,289 converted REAL IDs issued.
According to news coverage from around the country, Michigan’s performance outpaced that of many states. Out-of-state news reports in the weeks leading up to the May 7 deadline reported long lines at other states’ motor vehicle offices, wait times up to 6½ hours, and appointments booked out for more than one month.
Michigan driver’s licenses and IDs are REAL ID- compliant if they are marked by a star in the upper right corner – either a star within a gold shape of Michigan or a star in a gold circle, depending on whether the person has Michigan’s new or old license design. Both versions are acceptable.
Michigan also offers enhanced driver’s licenses and IDs, which are REAL ID-compliant and can be used to cross the border into the U.S. from Canada, Mexico, Bermuda, or the Caribbean by land or sea. Enhanced driver’s licenses and IDs have a U.S. flag icon on the front, in addition to the star.
To book an appointment to upgrade to a REAL ID or for more information, visit Michigan.gov/REALID.
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