Unemployment Update #12

The Michigan Unemployment Insurance Agency (UIA) is transitioning to a new unemployment tax and benefits system called MiUI, which will replace the current Michigan Web Account Manager (MiWAM). MiUI is being launched in two parts, with Tax functions now live, and Benefits functions scheduled to be available beginning November 9, 2026.

In this issue of the MiUI Unemployment Update, we are sharing a reminder about helpful resources available on MiUI University. Read all past editions of the Unemployment Update on MiUI University.

Resources Available on MiUI University

Ahead of the launch of MiUI’s benefits functionality, we are providing a reminder of the helpful tools and resources on MiUI University that will help workers navigate the new system. 

Resources cover a variety of topics such as: 

• Filing a Claim.  
• Weekly Certifications and Payments.  
• Locating Benefits Information.  
• Fact Finding.  
• Work Share.  

On MiUI University, workers can access:  

• An Overview of MiUI’s Launch.   
• Information on the Transition to MiUI.  
• Training Resources (Job Aids, Videos, Quick Reference Guides).  
• Past Editions of the Unemployment Update.  
• FAQs.
• In particular we want to highlight the MiUI How-To for Workers video series: A special, 9-part video series that highlights the lifecycle of a claim. It’s now available on MiUI University. The video series follows a fictional worker as he navigates Michigan’s unemployment benefits process. Viewers will learn how to apply for benefits, review decisions, search for work, and submit weekly information to request benefits. Videos will also explain how to check payment updates, address overpayments, and file a protest or appeal if they disagree with a decision.  
• And coming soon: The MiUI Toolkit for Workers, a comprehensive guide to using MiUI, including clear step-by-step instructions and system screenshots. 

MiUI University will also provide important updates related to any webinars or recorded sessions aimed at helping workers acclimate to MiUI. We encourage you to share these resources with workers to assist them in getting started with MiUI. 

Register for a MiUI Coaching Session

To support the launch of MiUI, UIA is hosting MiUI Coaching Sessions to explain MiUI and its benefits functions. Stakeholders or partners who work with claimants may benefit from attending one of these coaching sessions. 

Claimant coaching sessions will be available starting Nov. 9, 2026 through Nov. 19. Click the button below to choose your session today:

Register for a MiUI Coaching Session

Note: Scroll down the page past the FAQs to select ta Claimant Coaching Session.

We're here to help every step of the way! 

Michigan Unemployment Insurance Agency