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Customer Service Centers

Sault Ste. Marie customer service center hours

Hours for the Sault Ste. Marie customer service center are changing to three days a week (Monday, Wednesday and Friday, 8 a.m. to 5 p.m.) on July 1.

DNR to reduce public walk-in hours at Sault Ste. Marie Customer Service Center starting July 1

Our customer service centers are strategically located around the state to be accessible by all. Most locations operate Monday through Friday, 8 a.m. to 5 p.m. They are walk-in friendly for many services, such as license purchases and questions regarding natural resource management.

Even though many of our services are available online, customer service centers provide in-person help on more complex or specialized cases. If you are seeking to register for a permit or service that isn’t common, such as a disability permit, matrix of rules for ORV or guidance on hunting regulations, visiting a center could make the process easier and faster.

Because each office covers a broad geographic area, it may help to call ahead to confirm availability of the specific service you need, especially if you require a test or specialized permit.

Customer service centers are also points of contact for our divisions such as wildlife, forestry, fisheries and law enforcement.

Our 13 full-service customer service centers provide:

  •   Sales of hunting and fishing licenses (resident & non-resident).
  •   Sales of ORV (off-road vehicle) and snowmobile trail permits.
  •   Sales of Recreation Passports (for state park entry).
  •   Issuance of various permits including:
    •     Permits for hunters, anglers and ORV riders with disabilities.
    •     Crop damage permits for farmers.
    •     Salvage permits for road-killed animals.
  •   Administration of certain tests: boater safety exams, hunter education (experienced hunter, falconry, etc.)
  •   Issuance of temporary replacement hunting safety certificates.
  •   Answering questions and offering information about:
    •     Outdoor recreation opportunities in Michigan.
    •     Regulations for hunting, fishing, ORVs, snowmobiles and trails.
  •   Directing customers to appropriate services for injured wildlife, wildlife rehabilitators and related support.

Locations

  • Facilities focused on in-person customer service include 13 customer service centers and a handful of field offices that are consistently open to the public. You can also view a printable map with contact information. These facilities include:

    #

    location

    address / notes

    phone

    1

    Baraga CSC

    427 US-41 N, Baraga, MI 49908

    906-353-6651

    2

    Marquette CSC

    1990 US-41 South, Marquette MI 49855

    906-228-6561

    3

    Newberry CSC

    5666 State Hwy M-123, Newberry MI 49868-8117

    906-293-5131

    4

    Escanaba CSC

    6833 Hwy 2, 41 & M-35, Gladstone MI 49837

    906-786-2351

    5

    Traverse City CSC

    2122 S M-37, Traverse City, MI

    231-922-5280

    6

    Cadillac CSC

    8015 Mackinaw Trail, Cadillac, MI

    231-775-9727

    7

    Gaylord CSC

    1732 West M-32, Gaylord MI 49735

    989-732-3541

    8

    Roscommon CSC

    8717 N Roscommon Rd, Roscommon MI 48653

    989-275-5151

    9

    Plainwell CSC

    621 N 10th Street, Plainwell MI 49080

    269-685-6851

    10

    Bay City CSC

    3580 State Park Drive, Bay City, MI 48706

    989-684-9141

    11

    Lansing CSC

    4166 Legacy Parkway, Lansing, MI.

    517-284-4720

    12

    Detroit CSC

    1801 Atwater St, Detroit, MI 48207

    313-396-6890


  • In addition to the DNR’s Customer Service Centers, these Wildlife Offices are also regularly open to the public with abbreviated hours. Please call ahead to make sure there is staff availability to assist with your needs.

    Upper Peninsula Region

    Crystal Falls Field Office
    1420 Highway US-2 West
    Crystal Falls, MI 49920
    517-284-9453

    Cusino/Shingleton Field Office
    M-28, PO Box 67
    Shingleton, MI 49884
    517-284-9453

    Ishpeming Field Office
    1985 US 41 Hwy. West
    Ishpeming, MI 49849
    517-284-9453 

    Newberry Field Office
    5666 State Hwy M-123
    P.O. Box 428
    Newberry, MI 49868-0428
    517-284-9453

    Norway Field Office
    520 West US-2
    Norway, MI 49870
    517-284-9453

    Lower Peninsula Region - Northern

    Atlanta Field Office
    13501 M-33
    Atlanta, MI 49709-9605
    517-284-9453

    Baldwin Field Office
    2468 West 24th St.
    Baldwin, MI 49304
    517-284-9453

    Gladwin Field Office
    801 North Silverleaf
    Gladwin, MI 48624
    517-284-9453

    Houghton Lake Wildlife Area Field Office
    180 S. Harrison Rd.
    Houghton Lake, MI 48629
    517-284-9453

    Lower Peninsula Region - Southwestern 

    Allegan State Game Area Field Office
    4590 118th Ave.
    Allegan, MI 49010
    517-284-9453

    Barry State Game Area
    1805 S. Yankee Springs Rd.
    Middleville, MI 49333
    517-284-9453

    Crane Pond State Game Area Field Office
    P.O. Box 158
    60887 M-40
    Jones, MI 49061
    517-284-9453

    Flat River State Game Area Field Office
    Route 2
    6640 Long Lake Rd.
    Belding, MI 48809
    517-284-9453

    Muskegon State Game Area
    7600 E Messinger Rd.
    Twin Lake, MI 49457
    517-284-9453

    Paris Field Office
    22250 Northland Dr.
    Paris, MI 49338
    517-284-9453

    Lower Peninsula Region - Southeastern 

    Cass City Field Office
    4017 E Caro Rd.
    Cass City, MI 48726
    517-284-9453

    Fish Point Wildlife Area
    7750 Ringle Rd.
    Unionville, MI 48767
    517-284-9453

    Holly Field Office
    8100 Grange Hall Rd.
    Holly, MI 48442
    517-284-9453

    Nayanquing Point Wildlife Area
    1570 Tower Beach Rd.
    Pinconning, MI 48650
    517-284-9453

    Pointe Mouillee State Game Area
    37205 Mouillee Rd. Route 2
    Rockwood, MI 48173
    517-284-9453

    Seven Lakes State Park Field Office
    14390 Fish Lake Rd.
    Holly, MI 48442
    517-284-9453

    Shiawassee River State Game Area
    225 E. Spruce St.
    St. Charles, MI 48655
    517-284-9453

    St. Clair Flats Wildlife Area Field Office
    1803 Krispin Rd.
    Harsens Island, MI 48028
    517-284-9453

    Waterloo Wildlife Office
    Route 3
    13578 Seymour Rd.
    Grass Lake, MI 49240
    517-284-9453

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