Licensing and Regulatory Affairs
This complaint form is provided to licensees in order to assist the Commission in remedying the delivery issues involving Authorized Distribution Agents and to ensure that the Commission is aware of specific issues that you are experiencing.
Licensees are encouraged to file a complaint using this online form. Your complaint is very important for the Commission to receive so that the scope and impact of this situation can be addressed and fixed.
The Commission’s priority is to ensure all issues are resolved. We appreciate your patience as the Commission addresses this very important issue.
Example delivery date on OLO system:
Example delivery date on order confirmation email: