The Michigan Department of Licensing and Regulatory Affairs (LARA) will never ask you to provide credit card numbers or other personal information by phone, text, email, or mail. LARA has identified fraudulent communications impersonating department staff. These scams may include requests for payment or personal information. Please do not respond to these messages and report any suspicious activity to LARA‑Safety@michigan.gov. (This email is for fraud purposes only; messages unrelated to LARA‑related fraud will not receive a response.)
Facility Reported Incidents (FRI)
LTC - Facility Reported Incidents (FRI)
Please refer to Centers for Medicare and Medicaid Services (CMS) Exhibit 358 and Exhibit 359 for guidance in reporting and thoroughly investigating Facility Reported Incidents.
Please note that during an investigation the provider must prevent further potential abuse while the investigation is in progress, per 42 CFR 483.12(c)(3).
MI-FRI
The MI-FRI application is the state online reporting system for federally certified long term care providers (nursing homes, county medical care facilities, and hospital long term care units) to submit Facility Reported Incidents.
- MI-FRI User Guide for Facilities
- MI-FRI FAQs
- BSC-106 FRI Facility Authorization Form
- BSC-107 FRI Corporate Users Authorization Form
For assistance with issues logging into MiLogin (forgot password, account locked): MiLogin Help.
If you encounter any issues with accessing the MIFRI page such as a mismatch error or blank screen, please try to log into MIFRI with this link: MIFRI Link
If you encounter issues within the MI-FRI application, email: LARA-BSC-IT@michigan.gov.
ALERT:
If the MI-FRI state application is not available for any reason (state maintenance, local Internet disruption, etc.), please "screenshot" the MI-FRI message to demonstrate that the state reporting system was unavailable and attach the message to the initial incident report once the system is accessible. If the screenshot or message does not contain a date or time, the provider should document the date and time of attempted submission to demonstrate compliance with the reporting requirement. The provider is responsible for submitting the incident into the State of Michigan's MI-FRI system via MILogin as soon as possible.